Leasia Fisher Miller
Valley View,OH
Summary
I am a highly motivated, ambitious and energetic individual, eager to enter the workforce and ready for the opportunity to gain and develop new and existing skills. My experiences through my volunteer work, and extracurricular activities have assisted me in obtaining a wide range of skills and qualities which I feel are necessary and relevant to the job in which I am applying. My time in customer services has aided me in becoming a very confident oral speaker, and extremely comfortable interacting and communicating with different types of people. In addition, my participation in drama and volleyball clubs, church, and volunteer work have improved my teamwork skills considerably, and also helped me become much more confident and outgoing person. My hobbies and interests include: journalism, fashion, culinary arts and biomedical engineering.
Overview
9
9
years of professional experience
Work History
DSP/ Med Tech/ Caregiver
Smart Choice Homecare
05.2021 - 09.2023
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
Customer service rep/ dispatch
S&P data
07.2020 - 11.2020
- Answered customer inquiries regarding availability of products and services.
- Provided accurate information about product features, pricing plans, and warranties.
- Scheduled service calls for customers based on their needs and geographic location.
- Responded promptly to emergency situations by dispatching technicians quickly.
- Created reports documenting customer feedback, sales figures, and other relevant data points.
Caregiver
Larchwood regency care
12.2019 - 07.2020
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Prep
Chick-fil-A
Cleveland
06.2018 - 08.2018
- Performed daily inspections of all equipment and machinery to ensure proper operation.
- Maintained inventory of supplies, parts and tools, ordering new items when necessary.
- Set up machines for daily operations according to standard operating procedures.
- Ensured that all safety rules and regulations were followed at all times during production runs.
- Organized shop floor layout according to best practices and optimized workflow efficiency.
Cashier
McDonald’s
Cleveland
12.2017 - 03.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Performed other duties as assigned by management.
Clerk
Brookpark Recreational Center
Brook Park
07.2015 - 08.2015
- Organized and maintained filing systems for confidential documents.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Assisted customers with inquiries and complaints in a professional manner.
- Operated cash register to process cash, check, and credit card transactions.
- Compiled customer information into organized databases for easy access.
- Performed data entry tasks to update customer accounts records.
- Resolved discrepancies between invoices and purchase orders quickly.
Clerk
Gunning Park Recreation
Cleveland
06.2014 - 08.2014
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Generated daily reports of sales activity for management review.
- Processed customer orders promptly and accurately.
- Resolved discrepancies between invoices and purchase orders quickly.
- Performed data entry tasks to update customer accounts records.
Cashier
McDonald’s
Westlake
11.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
School of One
Cleveland, OH03-2018
Some College (No Degree) - Registered Nurse
Cuyahoga Community College
Cleveland, OHSkills
- Good mental arithmetic
- Excellent communication skills
- Good written and verbal skills
- Quick, logical thinking
- Ability to multitask
- Confident and comfortable interacting with others
- Exceptional problem solving skills
- Meal Preparation
- Basic Housekeeping
- Behavioral Management
- Patient Companionship
- HIPAA Compliance
- Documentation
- Relationship Building
- Supportive Companionship
- Indirect Patient Care
- Care Plan Management
- Disability Support
- Dependable and Responsible
- Community activities
References
- Evelyn Smith, 216-409-6850
- Angie Miller, 216-233-6682
- Rebecca Bell, 216-562-9200
Extracurricular Activities
Women's empowerment group Student counsel Church oriented
Timeline
DSP/ Med Tech/ Caregiver
Smart Choice Homecare
05.2021 - 09.2023
Customer service rep/ dispatch
S&P data
07.2020 - 11.2020
Caregiver
Larchwood regency care
12.2019 - 07.2020
Prep
Chick-fil-A
06.2018 - 08.2018
Cashier
McDonald’s
12.2017 - 03.2018
Cashier
McDonald’s
11.2017
Clerk
Brookpark Recreational Center
07.2015 - 08.2015
Clerk
Gunning Park Recreation
06.2014 - 08.2014
High School Diploma -
School of One
Some College (No Degree) - Registered Nurse
Cuyahoga Community College