Leatha Norton
Loveland,CO
Summary
Hands-on work with expertise in custom framing, field service delivery, and back-office support. Experience with account management and financial reconciliation and payment arrangements. Combines attention to detail, preventive maintenance, records management, and problem solving to complete work accurately, protect materials, and keep operations moving.
Overview
13
13
years of professional experience
Work History
Field Services Representative
Bravo Staging 2 LLC
Broomfield, CO
03.2022 - Current
- Delivered and installed real estate signs across Northern Colorado, ensuring reliable service and precise placement within strict timelines.
- Coordinated travel and tasks independently, collaborating with teams to improve property visibility.
Custom Art Framer/Frame Shop Manager
The Fine Art and Frame Company
Fort Collins, CO
08.2025 - 05.2026
- Led framing and mounting workflow by cutting, assembling, and preparing glass, matting, and related materials.
- Managed customer intake, guiding art handling, design, and archival processing to ensure quality service.
- Maintained store orders and inventory stock while ensuring optimal equipment condition for seamless operations.
Custom Art Framer & Handler
Reed Art & Imaging
Denver, CO
03.2022 - 12.2022
- Cut materials and constructed custom frames to exact client specifications, ensuring satisfaction with final products.
- Framed artwork with precision, collaborating with imaging and print teams to ensure high-quality standards for clients.
- Applied archival techniques for safe handling of delicate materials, preserving integrity for long-term use.
Event Staff
Bath Fitter
Englewood, CO
10.2019 - 03.2020
- Promoted remodeling products at events, securing in-home consultations through engaging clients effectively.
- Traveled throughout Colorado to attend home shows and events, coordinating setup and teardown of displays to ensure smooth operations.
Administrative Assistant (Security Clearance)
Professional Bureau of Collections of Maryland
Greenwood Village, CO
11.2018 - 12.2019
- Processed income-based repayment plans for the Department of Education, calculating finances with precision under secure protocols.
- Handled client inquiries to clarify issues and resolved payment disputes to enhance customer satisfaction.
- Updated and maintained confidential records, for federal reporting and audits.
- Prepared and submitted wage garnishments and compromise agreements, streamlining debt recovery with meticulous documentation.
- Managed incoming calls and correspondence to ensure timely responses and effective communication, prioritizing tasks to meet deadlines and support team efforts.
- Analyzed financial documentation to assess repayment eligibility and managed all of the company's compromise accounts.
Art Framer
Michaels
Lakewood, CO
08.2017 - 08.2018
- Conducted custom framing consultations for Michaels customers, providing tailored solutions to meet individual art display needs.
- Received customers and their art, designed framing solutions, and handled items using archival practices to ensure art preservation.
- Measured mats, glass, and frames for accurate frame orders
- Cut mounting materials and assembled finished pieces in frame shop
- Cleaned and maintained frame shop, stocked materials, and submitted orders to ensure efficient operations.
Art Framer / Department Manager
Hobby Lobby
Morehead City, NC
08.2014 - 08.2017
- Received customers and their art, designed custom frames, and handled all items using archival practices to preserve artwork quality.
- Executed precise archival framing processes, honing technical skills over three years to ensure high-quality outcomes.
- Managed department operations by overseeing inventory, scheduling, and workflow to optimize resource utilization.
Sales and Design Consultant
Cabinets To Go
Denver, CO
12.2013 - 07.2014
- Managed client base, guiding customers in cabinet selection and design layouts to fulfill diverse needs and enhance satisfaction.
- Conducted in-home measurements and consultations, blending precision with creative design skills.
- Built rapport with customers, driving repeat business.
- Processed orders and handled bank deposits, ensuring accuracy and accountability in financial transactions.
- Managed logistics for truck orders, ensuring timely delivery of materials. and receiving freight orders.
- Maintained accurate logs and receipts to streamline operations and improve client satisfaction.
Skills
- Order coordination
- Route planning
- Equipment maintenance
- Preventive Maintenance
- Inventory management
- Inventory control
- Quality control
- Attention to detail
- Customer service
- Customer relationship management
- Time management
- Independent coordination
- Team collaboration
- Problem solving
- Financial documentation
- Records management
Timeline
Custom Art Framer/Frame Shop Manager
The Fine Art and Frame Company
08.2025 - 05.2026
Field Services Representative
Bravo Staging 2 LLC
03.2022 - Current
Custom Art Framer & Handler
Reed Art & Imaging
03.2022 - 12.2022
Event Staff
Bath Fitter
10.2019 - 03.2020
Administrative Assistant (Security Clearance)
Professional Bureau of Collections of Maryland
11.2018 - 12.2019
Art Framer
Michaels
08.2017 - 08.2018
Art Framer / Department Manager
Hobby Lobby
08.2014 - 08.2017
Sales and Design Consultant
Cabinets To Go
12.2013 - 07.2014