LEATHIA FAILS
Behavioral Health Technician
DAYTON,OH
Summary
Compassionate Behavioral Health Technician specializing in ABA therapy and behavioral interventions, with a proven track record in enhancing social development and daily living skills. Skilled in implementing tailored behavior plans, fostering trust, and documenting progress for data-driven treatment adjustments. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
34
34
years of professional experience
5
5
Certifications
4
4
years of post-secondary education
Work History
Customer Support Specialist (call center)
Montgomery county job center
Dayton, Ohio
10.2025 - Current
- Educated patients on coping strategies and resources, empowering them to take control of their recovery journey.
- Led group therapy sessions, fostering a supportive community atmosphere for shared growth and healing.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans, resulting in improved patient outcomes.
- Worked closely with insurance providers and financial counselors to ensure patients had access to necessary funding for treatment.
Physical Therapy Intern
Lifepoint Health
Dayton, Ohio
12.2024 - 09.2025
- Reviewed journals and various recourse actions to collect information on treatment and therapies for [Type] condition.
- Implemented therapeutic modalities such as ultrasound, electrical stimulation, and heat/cold therapies to alleviate pain and promote healing.
- Maintained a high level of proficiency with rehabilitation equipment setup, maintenance, and usage for optimal results during therapy sessions.
- Coordinated scheduling with patients and staff members for efficient time management within the clinic setting.
Behavioral Health Technician Adolescent
Compassion Care LLC
01.2024 - 12.2024
- Delivered ABA therapy, enhancing daily skills and fostering social development in diverse age groups.
- Collaborated on effective interventions, promoting independence and supporting daily living skills.
- Documented progress, implementing behavior plans tailored to client needs.
Housing Coordinator
Daybreak Dayton
05.2023 - 12.2024
- Assisted youth in securing housing and services.
- Developed plans for emotional and job growth.
- Supported at-risk individuals' development.
Medical Assistant
First Priority Urgent Care
04.2020 - 04.2023
- Scheduled appointments and verified insurance for efficient patient flow.
- Supported clinical procedures, improving patient experience.
- Maintained EHR compliance with HIPAA.
Mental Health Technician / Intake Specialist
Access Hospital
08.2015 - 03.2020
- Coordinated psychiatric appointments, enhancing patient access to care.
- Engaged with adults in crisis, delivering crucial mental health support.
- Performed initial behavioral evaluations, aiding in tailored interventions.
Lead Patient Care Technician
Friendship Village Assisted Living
04.2010 - 06.2015
- Supervised team in resident care delivery.
- Maintained compliance with care protocols.
- Handled documentation and medication guidance.
Patient Care Technician
Miami Valley Hospital
07.1999 - 03.2010
- Deliver comprehensive bedside care.
- Ensure patient mobility support.
- Document and escort patients for diagnostics.
Administrative Assistant
Dayton Metropolitan Housing
08.1992 - 06.1999
- Coordinated resident services, enhancing agency collaboration.
- Managed HUD paperwork, ensured record accuracy.
- Supported clients through effective agency partnerships.
Education
Nursing
Miami-Jacobs Career College
OH09.2006
Associate - Electronic Medical Records
Miami-Jacobs Career College
Dayton, OH06.2016
High School Diploma - Computer And Information Sciences
Belmont Highschool
Dayton, OH 08.1992 - 06.1996
Skills
ABA Therapy (Experienced)
HIPAA Compliance (Experienced)
Medical Records (Skillful)
Patient Care (Skillful)
Microsoft Office
Medical Terminology
Behavioral Health
Care Coordination
Documentation (Skillful)
EMR Systems (Skillful)
Vital Signs (Skillful)
Certification
CPR Certification
Timeline
Customer Support Specialist (call center)
Montgomery county job center
10.2025 - Current
Physical Therapy Intern
Lifepoint Health
12.2024 - 09.2025
Behavioral Health Technician Adolescent
Compassion Care LLC
01.2024 - 12.2024
Housing Coordinator
Daybreak Dayton
05.2023 - 12.2024
Medical Assistant
First Priority Urgent Care
04.2020 - 04.2023
Mental Health Technician / Intake Specialist
Access Hospital
08.2015 - 03.2020
Lead Patient Care Technician
Friendship Village Assisted Living
04.2010 - 06.2015
Patient Care Technician
Miami Valley Hospital
07.1999 - 03.2010
High School Diploma - Computer And Information Sciences
Belmont Highschool
08.1992 - 06.1996
Administrative Assistant
Dayton Metropolitan Housing
08.1992 - 06.1999
Associate - Electronic Medical Records
Miami-Jacobs Career College
Nursing
Miami-Jacobs Career College