Leatrice Jones

Medical Records

Indexing/Scanner

Fax/Copy

Assist Phones Coverage.

Coverage for the disability department.

EMR.

Disability processor.

HIM Processor

Faxing, copying.

Customer service.

EPIC

• Collaborated with other professionals to assess client needs.
• Monitored and evaluated client progress compared to measurable treatment and care plan goals.
• Documented services and collected required data for evaluation.
• Referred client or family to appropriate community resources to obtain support for mental or physical illness.
• Tracked patient or client care and followed through to provide service effectiveness.
• Supervised other workers and caregivers providing services to clients.
• Utilized data and experience to coordinate patient care and rehabilitation.

• Medical Records.
• Indexing/Scanner
• Fax/Copy
• Assist Phones Coverage.
• Coverage for the disability department.
• EMR
• Disability processor.
• HIM Processor.
• Faxing, copying.
• Customer service.
• EPIC
• Patient Advocate
• Set up transfers.
• Receive status notifications.

• Authorizations of Insurance through Utilization Dept
• (Online and fax)
• ICD-9 & CPT Coding
• Insurance Verification (online and by phone)
• Data Entry of patient demographic information
• Medical Billing using lvtec software & Office Ally/drchrono (EMR)
• Assist with front office, answering phones, messages, scheduling, transfer calls, filing, & faxing

• Reviewed patient bills for accuracy and completeness, and obtained any missing information
• Followed up on unpaid claims within standard billing cycle timeframe
• Data Entry, Filing, Faxing, Phones-inbound and outbound
• Customer Service, call patient discuss bills
• Prepared, reviewed and sent patient statements
• Prepared and distributed the customer's invoice and bills
• Assisted in handling the billing claims and resolving the denied claims
• Assisted 26 facilities in handling billing for homecare facilities

• Insurance Verification (Online and by Phone)
• Data entry of patient demographics
• Answering phones, transfer calls , filling , faxing
• Customer Service
• Update patient benefit information in the organization’s insurance system