Le'Aundra Roberts
Florence,SC
Summary
Strategic Customer Service Sales Representative skilled in driving customer and revenue growth through effective networking and prospecting. Proven ability to convert leads into satisfied customers, maintain accounts, and achieve impressive sales numbers. Excels at building relationships, communicating effectively, and multitasking.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Savannah, GA
02.2022 - 04.2023
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
Cashier
Little Ceasers Pizza
Savannah, GA
01.2019 - 06.2021
- Inventory Management, Data Analysis, customer satisfaction in a fast-paced pizza restaurant environment
- Problem Solving, Critical Thinking
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Shift Leader
Dollar General
Savannah, GA
11.2018 - 05.2021
- Customer Engagement experience, Communication Skills, Customer Service, Attention to Detail, Multitasking, Staff Motivation, Brand Development
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Savannah High School
Savannah, GA05-2017
Skills
- Emergency Management
- CCTV Monitoring
- Identification verification
- Investigation documentation
- Document Management
- Arrest procedures
- Production Scheduling
- Customer Service Management
- Equipment Troubleshooting
- Team Leadership
- Conflict Resolution
- Professional Appearance
- Cash Handling
- Problem-Solving
Certification
- CPR / FIRST AID
Timeline
Security Officer
Allied Universal Security Services
02.2022 - 04.2023
Cashier
Little Ceasers Pizza
01.2019 - 06.2021
Shift Leader
Dollar General
11.2018 - 05.2021
Savannah High School
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