Lebrell West

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.

• Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
• Oversaw night auditing of daily room occupancy and hotel revenue.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Kept accounts in balance and ran daily reports to verify totals.
• Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.

• Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
• Oversaw night auditing of daily room occupancy and hotel revenue.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.

• Memorized museum history and layouts to provide comprehensive and top notch guest services.
• Implemented a feedback system, leading to continuous improvement of guest services based on client input.
• Handled front desk and guest services budget and outlined adherence plans for specific positions.
• Facilitated open communication between departments for effective problem-solving and optimal guest services.

Delivered transportation services to pilots and flight attendants. Transport from hotels to airport. Give great service loading in unloading luggage.

• Established positive guest relationships through consistent delivery of excellent customer service.
• Assisted in the training of new team members, ensuring consistent service quality across all attendants.
• Welcomed arriving guests and explained car retrieval procedures.
• Reduced wait times for guests with effective communication and coordination among valet team members.