Lebryonna Hogan
Miramar,FL
Summary
Dynamic and results-oriented professional with a proven track record in retail sales and customer service excellence, particularly at Bath and Body. Skilled in relationship building and problem-solving, demonstrated through successful team collaboration and enhancing customer satisfaction. Proficient in order processing and stock management, achieving significant improvements in store efficiency and customer experience.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Bath and Body
09.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Crew Member
McDonald's
11.2023 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Carters Oshkosh
11.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Intern
Museum of Science and Discovery
08.2021 - 08.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Reliability and punctuality
- Flexible schedule
- Relationship building
- Stocking and receiving
- Order processing
- Fashion sense
- Friendly and outgoing
- Shelf stocking
- Price tagging
Timeline
Retail Sales Associate
Bath and Body
09.2024 - 01.2025
Crew Member
McDonald's
11.2023 - 08.2024
Sales Associate
Carters Oshkosh
11.2022 - 11.2023
Intern
Museum of Science and Discovery
08.2021 - 08.2021
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