LECOUNT TA-TANISHA
Teaneck,NJ
Summary
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 15 years of experience in office/ hospital environments. History of improving processes and increasing team efficiency.
Overview
16
16
years of professional experience
Work History
Surgical Coordinator/Customer Service
Englewood Hospital
Englewood, NJ
04.2018 - 07.2022
- Periop clinical systems- Englewood hospital, Schedule surgical cases with surgeons and office staff
- Coordinated with administration to determine adequate surgical and operational scheduling
- Utilized physician credentials to ensure privileges are updated
- Assessed individual cases for surgical urgency, scheduled appointments, and operations accordingly increased surgical scheduling by 50 %
- Heavy communication with surgeons, vendors and care managers to ensure surgical instrumentation accuracy.
- Maintained energy and enthusiasm in fast-paced environment
Surgical Coordinator/Customer Service
Holy Name Hospital
Teaneck , NJ
02.2022 - Current
- Expertly managed planning, scheduling and coordination of outpatient/inpatient procedures.
- Reviewed medical histories and current information to provide accurate information
- Answered over 50 telephone calls to offer office information, answer questions and direct calls to staff.
- Registered and verified patient records before triage with most up-to-date information.
- Adhered to social distancing protocols and wore mask and face shield.
- Participated in continuous improvement by generating suggestions, engaging in problem solving activities to support teamwork
Office Coordinator
Hackensack Hospital
Hackensack, MN
11.2006 - 04.2018
- Provided departmental administrative duties to support Chiefs of Pediatric general surgery and Pediatric ENT
- Maintained outlook calendars, screening/ triaging telephone calls
- Maintained compliance in areas such as OSHA, HIPPA, Coding issues and procedures
- Managed staff of 8 employees, coordinated staffing schedules
- Coordinated surgeries, obtained and reviewed medical clearances, provided NPO guidelines
- Maintained on-call schedules
- Obtained pre-certifications using Navi-net and Evicore, systems
- Controlled and directed patient flow while supporting back office processes.
Education
Certificate - Medical Assistant
Eastwick College
Hackensack, NJ07.2021
High School Diploma -
DWIGHT MORROW HIGH SCHOOL
Englewood, NJ06.1989
Skills
- Skills & Abilities
- Punctual and detailed oriented with extensive experience in effective communication, prioritizing, technical skills, interpersonal skills, initiative and problem solving abilities
- Quality Assurance
- Staff Development and Training
- Complex Problem Solving
- Motivational Leadership
- Decision Making
- Microsoft Office Suite
- Team Building
- Team Management and Supervision
- Schedule Coordination
- Handling Customer Complaints
Timeline
Surgical Coordinator/Customer Service
Holy Name Hospital
02.2022 - Current
Surgical Coordinator/Customer Service
Englewood Hospital
04.2018 - 07.2022
Office Coordinator
Hackensack Hospital
11.2006 - 04.2018
Certificate - Medical Assistant
Eastwick College
High School Diploma -
DWIGHT MORROW HIGH SCHOOL