Leda Setien
Miami,FL
Summary
Dedicated and compassionate Registered Nurse (RN) and Certified Behavior Health Case Manager,(CBHCM) .With a progressive career history in direct patient care,coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Currently employed at Keralty Hospital as a Med Surg RN, and at NSPIRE Healthcare Kendall as RN, with years of experience in the medical field, extensive knowledge, professionalism, and patient-centered care will help provide quality, compassionate care to patients or residents. Also, Doctor of Medicine graduated in Cuba. Practiced the profession in Cuba and Venezuela, for many years. Immigrated to the US in 2015, and since then have worked with patients with mental illness. During this time, obtained License as a Behavioral Health Case Manager (CBHCM) by the Florida Certification Board.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Med Surg RN
Keralty Hospital
- Provided direct care to patients dealing with illnesses, injuries, or surgeries
- Duties include admitting and monitoring patients, administering medications, and managing medical equipment
- Med-Surg RN have a broad range of responsibilities.
RN
NSPIRE Healthcare Kendall
- Administered medication to patients
- Created reports to track the patient’s progress
- Worked with other professionals to create treatment plans
- Cleaned and re-dressed wounds if needed
- Measured vital signs
- Monitored changes in behavior and progress.
Clinical Quality Tracker
Sanitas Medical Center
- Proactive and continuous monitoring of Quality Measures including HEDIS and Medicare STARS, identification and tracking of Quality GAPS across time, HEDIS measure tracking, reporting and submission, and assistant with supplemental data
- Experience in implementing patient safety and quality programs.
- Collaborated with team members to develop more efficient tracking methods, resulting in increased productivity.
Behavioral Health Case Manager
Behavior of South Florida
02.2022 - 07.2022
- Extensive experience in providing comprehensive care to the patient, preparing from the intake, assessment, development of the service plan, discussion of the goals, with the patient and the signing of this service Plan, working with the objective of providing the best patient care and guarantee their access to services, both medical, psychological, and from the community
- Review this service plan with the patient to guarantee the achievement of the goals, remove the achievements from the work plan and identify any new needs of the patient
- Knowledge of all community programs available in the community, and all the services that a CBHCM can provided, following HIPAA and Medicaid regulations to practice the CBHCM.
- Enhanced patient outcomes by developing and implementing individualized behavioral health treatment plans.
- Reduced hospital readmissions with thorough case management and effective coordination of care.
- Improved client satisfaction through consistent communication, progress monitoring, and timely intervention adjustments.
- Managed over 100 patients while monitoring and evaluating care plans during my years of experience.
Behavioral Health Case Manager
Florida Healthcare System
01.2018 - 02.2022
- Extensive experience in providing comprehensive care to the patient, preparing from the intake, assessment, development of the service plan, discussion of the goals, I worked with the objective of providing the best patient care and guarantee their access to services, both medical, psychological, and from the community to avoid the worsening of their physical and mental condition .
- Improved client satisfaction through consistent communication, progress monitoring, and timely intervention adjustments.
- Knowledge of all community programs available in the community, and all the services that a CBHCM can provided, following HIPAA and Medicaid regulations to practice the CBHCM.
- Enhanced patient outcomes by developing and implementing individualized behavioral health treatment plans.
- Reduced hospital readmissions with thorough case management and effective coordination of care.
Medical Assistant
Medcare Clinic
08.2015 - 05.2018
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Doctor
Cuba and Venezuela
01.2012 - 01.2015
- Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
- Reduced hospital readmission rates through effective discharge planning and patient education.
- Enhanced collaboration among healthcare team members for optimal patient care delivery.
- Streamlined clinic operations, implementing efficient scheduling and documentation practices.
Education
Registered Nurse Associated Degree
EDP University
Puerto Rico09.2022
Behavioral Health Case Manager Licensed -
Miami
01.2019
Medical Assistant License -
Solidaridad sin Fronteras
01.2015
Doctor in Medicine -
University of Medical Sciences of Santiago de Cuba
01.2012
Skills
- Fast learner and able to multitask
- Excellent teamwork abilities, and computers skills
- Critical thinking, organizational and problem solving
- Advance understanding for customer and patient’s needs
- CPR-BLS and Healthcare experience
- Bilingual
- Proficient in eClinicalWorks, Availity Portal and Persivia
- Work independently
- Community Health
- Clinical Judgment
- Quality Improvement
- Compassion and Empathy
Certification
- Certificate of Participation Natural Birth Management, Julio 15, 2022
- Certificate of Burned Patient Management, Julio 29, 2022
- Certificate of Covid 19 Protocol Guidance, Julio 13, 2022
- Certificate of HIPAA Law in Community Services, Julio 14, 2022
- Certificate of Bloodborne Pathogens and OSHA, Julio 15, 2022
- Certificate of CPI, June 9, 2023
Personal Email
leda.setien@gmail.com
References
- Daniela Whilchy, MD, Clinical Quality National Manager Sanitas, dwhilchy@mysanitas.com, 786-655 1495
- Geraldine Ruiz, Lead Clinical Quality Tracker, gruiz-bolivar@mysanitas.com, 786-714 0016
- Anette Castilla, Operation Manager Elite Support Coordination, (786) 314-1327
- María Luisa González, Behavior Analyst, (786) 444-5578
- Alina Regueiro, Co-worker at Florida Healthcare System and Supervisor at Behavior of South Florida, 786-973-7221
- Ovidio Naranjo, RN Supervisor at Keralty Hospital, 305-283-6697
- Jorge Cuello, RN Supervisor at Nspire Healthcare Kendall, 702-861-1869
Timeline
Behavioral Health Case Manager
Behavior of South Florida
02.2022 - 07.2022
Behavioral Health Case Manager
Florida Healthcare System
01.2018 - 02.2022
Medical Assistant
Medcare Clinic
08.2015 - 05.2018
Doctor
Cuba and Venezuela
01.2012 - 01.2015
Med Surg RN
Keralty Hospital
RN
NSPIRE Healthcare Kendall
Clinical Quality Tracker
Sanitas Medical Center
Registered Nurse Associated Degree
EDP University
Behavioral Health Case Manager Licensed -
Miami
Medical Assistant License -
Solidaridad sin Fronteras
Doctor in Medicine -
University of Medical Sciences of Santiago de Cuba