Ledung Do
HONOLULU,HI
Summary
Creative Client advisor well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.
Overview
19
19
years of professional experience
Work History
Client Advisor
Louis Vuitton Moet Hennessy
Honolulu, HI
02.2020 - 07.2022
- Sales of leather goods, shoes, men and women RTW, fine jewelry and watches.
- Processed sales and transactions through POS.
- Built and maintained exceptional customer service daily
- Provided positive first impressions to welcome existing,new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
Sales Associate
Valentino
Honolulu, HI
10.2017 - 02.2022
- Produced sales of shoes and leather goods, as well as men and women RTW
- Managed customer inquiries, recommendations and suggestions.
- Processed sales payment, returns and exchanges
- Increased sales by offering advice on purchases and promoting additional products.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Sales Associate
Prada
Honolulu, HI
05.2005 - 09.2017
- Conducted Sales leather goods, shoes, men and women RTW
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked stock using company inventory management software.
Education
Associate of Arts - Sales And Marketing Major
Kapiolani Community College/University of HI Community Colleges
Honolulu, HISkills
- Customer services
- Merchandising expertise
- Cash register operations
- Policy and Procedure Adherence
- POS System Operations
- Customer Needs Assessment
- Order Processing
- Garment Fittings
Languages
English
Vietnamese
Native or Bilingual
Japanese
Limited Working
Chinese (Mandarin)
Elementary
Refferences
- Christian Dior Client Relations Manager - Rodelyn Crsistobal (808) 428-4614
- Tiffany Assistant Manager - Jaron Green (808) 499- 5769
- Hermes Sales Supervisor - Elly Yoo (808) 259- 1399
Timeline
Client Advisor
Louis Vuitton Moet Hennessy
02.2020 - 07.2022
Sales Associate
Valentino
10.2017 - 02.2022
Sales Associate
Prada
05.2005 - 09.2017
Associate of Arts - Sales And Marketing Major
Kapiolani Community College/University of HI Community Colleges