Summary
Overview
Work History
Education
Skills
Interests
latte arts
Timeline

Ledzair Simon

Barista
Atlanta,GA

Summary

Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving. Over 1 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Dedicated Coffee Barista brings energetic and enthusiastic approach to serving high-caliber items to customers. Hands-on attitude toward crafting quality beverages and food items. Detailed understanding of necessary health-related obligations concerning cleaning, scrubbing and sanitizing surfaces. Brings customer-focused approach to service delivery. Certified in safe food handling. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Barista Shift Lead

Divine Coffee
Johns Creek, GA
05.2022 - 12.2022
  • Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.

Barista

Buffalo Bayou
Atlanta, GA
08.2021 - 05.2022
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Server

El Bandido Mex Mex
Atlanta, GA
07.2021 - 02.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Noted special patron requests and followed up with kitchen to confirm delivery.

Busboy

Livingston Resturan
Atlanta, GA
09.2019 - 12.2020
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

No Degree - Managerial Assistance

E.t.p. Maria Auxiliadora , Caracas, Venezuela
09.2014 - 02.2018

High School Diploma -

Elizabeth Andrews High School, Stone Mountain, GA
03.2018 - 12.2021

Skills

Sanitizing understanding

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Interests

I am interested in growing more every day, learning new things as well as improving control of the languages ​​I speak That is why I try every day to highlight and do my job better

latte arts

Since I started working in bars, latte art has been one of my main goals, since latte art represents for me the way to express myself in my work by doing something different, not only with a drawing in a cafe but also by giving it customers a different experience that only a high quality barista could provide.

Timeline

Barista Shift Lead - Divine Coffee
05.2022 - 12.2022
Barista - Buffalo Bayou
08.2021 - 05.2022
Server - El Bandido Mex Mex
07.2021 - 02.2022
Busboy - Livingston Resturan
09.2019 - 12.2020
Elizabeth Andrews High School - High School Diploma,
03.2018 - 12.2021
E.t.p. Maria Auxiliadora - No Degree, Managerial Assistance
09.2014 - 02.2018
Ledzair SimonBarista