Lee-Ann Parrillo
Harrisville,USA
Summary
An experienced, highly dedicated, and self-motivated Sr. Regional Cytology Manager seeking an opportunity to drive growth, operational excellence and subject matter expertise in Cytology on a company wide platform.
Overview
30
30
years of professional experience
Work History
Sr. Regional Cytology Manager
Quest Diagnostics
Marlborough, MA
01.2023 - Current
- Manage a regional staff of over 80 including Cytotechnologists, Cytoprep personnel and 5 regional supervisors.
- Provide professional services for all offsite pathologists.
- Implemented successful load balancing for the North Region Cytology to maintain TAT.
- Collaborate with all regional pathologists to balance PC work to cover pathologist schedules in the region.
- Responsible for successfully onboarding and maintaining new clients in the North Region of approximately 1M in annual business.
- High level of competency working with cross-functional teams of all levels.
- Act as a liaison between all offsite pathologists and local IT.
- Successfully managed all staff through the COVID-19 pandemic, furloughs and recalls.
- National Quest Diagnostics committee member for the Cytology Best Practice Team, Cytology Best in Quest Team, Strategic Cytology Council and Quest Diagnostics National Digital Cytology Core Team.
- Involved with national Cytology director on regionalization of Cytology testing for increased efficiencies and workflows.
- Work closely with leadership of Histology in Marlborough which has led to an understanding of the current challenges in the department.
- Team member for Histology Kaizen for Irreplaceable specimens and the Histology KATA for workflow efficiencies.
- Collaborate with Histology on Biopsy correlation metrics and cell blocks.
- Future focused on creating an AP Center of Excellence here in Marlborough as National opportunities arise.
- Demonstrate a high degree of analytical aptitude along with exceptional communication skills, both oral and written.
- Have a proven ability to work with individuals to increase their own skills and would continue to do so as a managing leader with front line employees and the supervisory staff here in Marlborough.
- Continual interactions with hospital and client sales, billing, finance, and other leaders/functional areas in the company.
- Engaged with the Corporate AP team in strategic planning to ensure implementation of state-of-the-art digital technology.
- Proven success with ability to work with other department/leaders.
- Develop Quality standards/testing procedures that meet the needs of patients and physicians.
- Evaluate and implement processes to maximize utilization of resources thereby increasing efficiency while maintaining compliance with regulatory agencies.
- Success with FDA trials in Cytology to further advance the technology of the department.
- Proven success in all areas of inspections-local, CAP and corporate MQA.
- Successful with the corporate Irish offload work project to provide the necessary continuity of care and TAT for these patients.
- Managed daily workflow, TAT and all staffing issues.
- Improved the Cytology Department TAT with a successful Green Belt Project.
- Successfully created and implemented a Cytotechnologist Training Plan for all new hires at Marlborough lab that was acknowledged by AP MQA as a model plan.
- Responsible for the training and onboarding of all new Cytotechnologists.
- Successfully transitioned the satellite facility and entire staff to the new regional lab.
- Project lead for the Cytology department SOP system.
- Responsible for all aspects of SOP development, implementation, and training.
- Successfully integrated hardcopy Cytology SOPs into the new Pilgrim Smartsolve Electronic Document Control System.
- 20+ years of high-quality screening as a Cytotechnologist and annual maintenance of competency with successful completion of Pap Proficiency Test.
- Highly organized, efficient, with excellent communication skills and inter-departmental communication, and strong decision making/problem solving abilities.
Cytology Manager
Quest Diagnostics
Marlborough, MA
01.2021 - 01.2023
Cytology Supervisor
Quest Diagnostics
Marlborough, MA
01.2016 - 01.2021
Group Lead Cytotechnologist
Quest Diagnostics
Marlborough, MA
01.2013 - 01.2016
Senior Cytotechnologist
Quest Diagnostics
Johnston, RI
01.1996 - 01.2012
Education
Master of Science - Clinical Laboratory Science-Concentration in Cytopathology
University of Rhode Island
Providence, RI01-1998
Certificate - Cytology
Women & Infants Hospital
Providence, RI01-1996
Bachelor of Science - Biology
Providence College
Providence, RI01-1995
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
TRAINING
- Six Sigma Green Belt Training completed in June 2014. Certified Q1 2016.
- Annual CAP Proficiency Test certified Cytotechnologist
- ASCP Board of Registry Certified
- Thin Prep and Hologic Imager Certified-TIS
- Surepath and BD Surepath Guided Screening Certified-GS
- Proficient in Microsoft Word, Excel, Outlook through Skillsoft application training
Timeline
Sr. Regional Cytology Manager
Quest Diagnostics
01.2023 - Current
Cytology Manager
Quest Diagnostics
01.2021 - 01.2023
Cytology Supervisor
Quest Diagnostics
01.2016 - 01.2021
Group Lead Cytotechnologist
Quest Diagnostics
01.2013 - 01.2016
Senior Cytotechnologist
Quest Diagnostics
01.1996 - 01.2012
Certificate - Cytology
Women & Infants Hospital
Bachelor of Science - Biology
Providence College
Master of Science - Clinical Laboratory Science-Concentration in Cytopathology
University of Rhode Island