Lee Ashton
Water restoration Project Manager
Winter Haven,FL
Summary
Detail-oriented team leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
5
5
Certification
Work History
Senior Water Mitigation Tech
Heritage Insurance
03.2014 - 11.2023
- Performed thorough water restoration.
- Contacted insured/homeowner scheduled appointments to monitor drying equipment. Load unload drying equipment in homes.
- Set drying goals by IICRC guidelines and walked homeowners throughout drying process.
- Team leader that Lead construction team to insure projects were done to code and in safe environment.
- I performed great customer service and received over 50 5 star google reviews.
- Inspected damaged properties and contents to prepare job action plan.
- Maintained company cellphone, laptop, company vehicle.
- Maintained facility, inventory.
- Cleaned drying equipment.
- Completed safety projects quarterly to OSHA regulations.
- Prepared water and mold estimates for desk adjusters.
- Communicate with adjusters by email and phone calls.
- Traveled different states with company for catastrophes (hurricanes ).
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as dehumidifiers and air movers.
- Completed tear-down of existing structures and prepared for new construction.
- Worked safely in disaster environment by adhering to company and quality procedures.
- Inspected damaged properties and contents to prepare job action plan.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
No Degree - CDL Class A
Sage Trucking School
Plant City, FL09.2022
High School Diploma -
Dillard High School
Fort Lauderdale, FL09.2008
Skills
- Emergency Response
- Customer Relations
- Report Writing
- Water Extraction
- Restoration Processes
- Removing Damaged Materials
- Reading Comprehension
- Customer Satisfaction
- Critical Thinking
- Maintaining Clean Work Areas
- Facility Upkeep
- OSHA Regulations
- Team Meetings
- Mold Remediation
- Safe Handling Procedures
- Demolition Skills
Accomplishments
- Achieved over 50 5 star google by completing jobs with accuracy and efficiency.
- Achieved pillar awards through effectively helping with training apprentice techs.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 1 or more staff members.
Certification
ASD,AMRT,WRT certified.
Licensed 620 adjuster.
Level 1 and 2 xactimate certification.
Timeline
Senior Water Mitigation Tech
Heritage Insurance
03.2014 - 11.2023
No Degree - CDL Class A
Sage Trucking School
High School Diploma -
Dillard High School
Similar Profiles
DaQuaisha SmithDaQuaisha Smith
Senior Claims Response Specialist at Heritage InsuranceSenior Claims Response Specialist at Heritage Insurance
Rochelle AllenRochelle Allen
Insurance Claims Adjuster at Heritage InsuranceInsurance Claims Adjuster at Heritage Insurance
Promise OyibokaPromise Oyiboka
QA System Analyst (Manual Software Tester) at Heritage InsuranceQA System Analyst (Manual Software Tester) at Heritage Insurance