Lee Ashton

Senior Water Mitigation Tech

Heritage Insurance

03.2014 - 11.2023

Performed thorough water restoration.
Contacted insured/homeowner scheduled appointments to monitor drying equipment. Load unload drying equipment in homes.
Set drying goals by IICRC guidelines and walked homeowners throughout drying process.
Team leader that Lead construction team to insure projects were done to code and in safe environment.
I performed great customer service and received over 50 5 star google reviews.
Inspected damaged properties and contents to prepare job action plan.
Maintained company cellphone, laptop, company vehicle.
Maintained facility, inventory.
Cleaned drying equipment.
Completed safety projects quarterly to OSHA regulations.
Prepared water and mold estimates for desk adjusters.
Communicate with adjusters by email and phone calls.
Traveled different states with company for catastrophes (hurricanes ).
Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as dehumidifiers and air movers.
Completed tear-down of existing structures and prepared for new construction.
Worked safely in disaster environment by adhering to company and quality procedures.
Inspected damaged properties and contents to prepare job action plan.
Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.