Experienced professional with a proven track record spanning six years in mortgage sales. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
15
15
years of post-secondary education
Work History
Licensed Home Advisor
Mr. Cooper
Lewisville, Texas
11.2018 - 09.2022
Thoroughly compiled and reviewed applications and accompanying documentation for accuracy
Liaised with credit analysts to submit review applications
Approved loans meeting established criteria
Conducted comprehensive assessments of clients' financial capabilities and preferences to tailor suitable mortgage
packages
Originated FHA, Conventional, and VA loans; supported senior credit officers for complex applications
Evaluated applicants' credit histories and determined loan feasibility
Formulated effective solutions for clients with credit challenges
Assessed appraisal reports and determined the need for potential repairs
Elevated customer service standards through flexibility and resourcefulness
Facilitated credit applications and discussed mortgage package options with clients
Followed up with applicants, collecting necessary documents for loan processing
Approved loans adhering to investor guidelines and Mr
Cooper's standards
Collaborated with homeowners to review appraisals and determine repair requirements
Supported loan processors and underwriters while maintaining excellence in loan origination and approval.
Home Lending Specialist
PennyMac
Addison, Texas
07.2017 - 04.2018
Leveraged company-generated leads to initiate outbound calls and convert prospects to clients
Managed inbound queue calls and successfully converted leads into sales
Originated FHA, Conventional, USDA, and VA loans
Orchestrated document collection for file submission.
Mortgage Professional, Homeward Financial
Addison, Texas
02.2016 - 07.2017
Utilized company-generated leads to initiate outbound calls and cultivate client relationships
Originated FHA and Conventional loans
Maintained meticulous records in SalesForce
Conducted daily follow-ups with clients
Discussed and approved mortgage options.
Education
High School Diploma -
Paul Laurence Dunbar High School
Fort Worth, TX
State Farm - Estimatics Loss -
Certifications - EA Renfroe
10.2008 - 10.2008
State Farm - Policy Wind And Hail -
Certifications - EA Renfroe
10.2008 - 10.2023
State Farm - FIAC Broadcast -
Certifications - EA Renfroe
10.2008 - 10.2008
Skills
Demonstrated comprehension of building construction principlesEstablished a track record of delivering exceptional customer serviceAdept negotiation skillsCompetence in independently managing workload with sound judgmentEffective written and oral communication abilitiesStrong interpersonal skillsProficiency in utilizing computer systems, including multi-faceted platforms, and analytical skillsCapability to secure necessary licensure as mandated