Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Hilley

Houston,Texas

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

5
5
years of professional experience

Work History

Sales Associate

Follett Higher Education Group
Houston, TX
01.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Attended weekly team meetings to review performance goals and objectives.

Bartender

AMC Theatres
Houston, TX
09.2019 - 11.2020
  • Provided accurate information about products, prices and services.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Computer Lab Assistant

Houston Community College System
Houston, TX
09.2018 - 05.2020
  • Assisted patrons with troubleshooting computer and software problems.
  • Provided information on the use of computers, hardware, and applications to patrons.
  • Installed and configured printers and other peripherals in the lab.
  • Maintained inventory of supplies for the computer lab.
  • Responded promptly to all inquiries from patrons regarding computer-related questions or concerns.
  • Demonstrated basic functions of various software programs to patrons.

Education

Some College (No Degree) - Biology

Houston Community College
Houston, TX

Bachelor of Computer Science - Computer And Information Sciences

University of Houston - Downtown
Houston, TX

Skills

  • Retail Loss Prevention
  • Order Processing
  • Upselling
  • Product Sales
  • Relationship Selling
  • Problem-Solving
  • Reading Comprehension Skills
  • Building Rapport
  • B2B Sales and Customer Service
  • Relationship Building

Strong understanding of sales principles and customer service practices

Excellent communication and interpersonal skills

Strong desire for continuous development about sales and the building materials industry

Ability to work in a fast-paced and team-oriented environment

Proficiency in CRM software

Strong analytical and problem-solving skills

Ability to work independently and remotely

Ability to travel in alignment with business needs

Strong proficiency with Microsoft Office Suite or related software

Demonstrated can-do, will-do approach

Excellent time management skills with a demonstrated ability to meet deadlines

Timeline

Sales Associate

Follett Higher Education Group
01.2023 - Current

Bartender

AMC Theatres
09.2019 - 11.2020

Computer Lab Assistant

Houston Community College System
09.2018 - 05.2020

Some College (No Degree) - Biology

Houston Community College

Bachelor of Computer Science - Computer And Information Sciences

University of Houston - Downtown
Alexis Hilley