Lee Fleming
Mill City,OR
Summary
Adept at enhancing quality management systems and fostering team collaboration, I significantly improved production efficiency and quality standards at Jeld-Wen Windows & Doors. Leveraging experience in Six Sigma methodologies and a knack for critical thinking, I led initiatives that minimized defects and streamlined processes, achieving a notable increase in customer satisfaction.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Inspector in Quality Assurance and Quality Control
Jeld-Wen Windows & Doors
09.2020 - Current
- Evaluated processes to establish adherence to company standards.
- Performed validation testing procedures on newly installed systems.
- Provided technical support to external and internal customers.
- Coordinated with vendors and suppliers to source high-quality components to reduce downtime.
- Help to develop and standardized operating procedures for process controls activities within the organization.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Communicate regularly with production team members about quality issues.
- Inspect quality of products, taking note of functionality, appearance and other PIR specifications.
- Drive water test testing program and reporting.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Utilize special tools and CAD programs to verify material dimension checks and .
- Inspected incoming and outgoing materials for accuracy and quality.
- Streamlined defect reporting process, making it easier for production teams to make quick adjustments.
- Improved production processes with thorough quality control audits.
- Conduct root cause analyses to identify underlying issues, preventing recurring defects.
CE Technician
Jeld-Wen Windows & Doors
07.2017 - 09.2020
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Scheduling Coordinator
Jeld-Wen Windows & Doors
07.2013 - 09.2016
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Negotiated with suppliers to ensure timely delivery of resources, keeping projects on schedule.
Production Lead
Jeld-Wen Windows & Doors
04.1997 - 09.2012
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
- Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.
Education
Masters Of Information Systems Management - IT Management
University of Phoenix
Salem, OR05.2013
Bachelors In Business Management - Business And Managerial Economics
University of Phoenix
Salem, OR09.2010
Skills
- Quality management systems
- Auditing techniques
- Product inspection
- Calibration procedures
- Six sigma methodologies
- Material testing
- Safety protocols
- Process validation
- Quality processes
- Production experience
- Inspection documentation
- Employee supervision
- Defect identification
- Blueprint reading
- Color matching
- Non-conformance reporting
- Quality control
- OSHA compliance
- Blueprint interpretation
- Analytical thinking
Certification
84+ Learning point courses documented.
Lead testing process trainer. non-certified.
AAMA trainer
- CPR/AED Certification
- Oregon Driver's License
- First Aid Certification
- Advanced Cardiac Life Support Certification (ACLS)
- OLCC Certificate
- Oregon Food Handlers Certificate
- Oregon Boat Captains License
Timeline
Inspector in Quality Assurance and Quality Control
Jeld-Wen Windows & Doors
09.2020 - Current
CE Technician
Jeld-Wen Windows & Doors
07.2017 - 09.2020
Scheduling Coordinator
Jeld-Wen Windows & Doors
07.2013 - 09.2016
Production Lead
Jeld-Wen Windows & Doors
04.1997 - 09.2012
84+ Learning point courses documented.
Lead testing process trainer. non-certified.
AAMA trainer
- CPR/AED Certification
- Oregon Driver's License
- First Aid Certification
- Advanced Cardiac Life Support Certification (ACLS)
- OLCC Certificate
- Oregon Food Handlers Certificate
- Oregon Boat Captains License
Masters Of Information Systems Management - IT Management
University of Phoenix
Bachelors In Business Management - Business And Managerial Economics
University of Phoenix
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