LEE GRAVES
Denton,US
Summary
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Applejack Liquors
08.2024 - Current
- Navigated delivery routes efficiently to ensure timely customer service.
- Maintained vehicle cleanliness and compliance with safety regulations.
- Loaded and unloaded products while adhering to inventory management protocols.
- Communicated effectively with customers to enhance satisfaction and resolve issues.
- Utilized GPS technology for optimal route planning and navigation accuracy.
- Assisted in training new drivers on delivery procedures and best practices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
Loader and Unloader
Lowes Home Improvment
05.2022 - 08.2024
- Operated forklifts and pallet jacks for efficient loading and unloading of merchandise.
- Ensured accurate inventory counts by conducting regular stock checks and audits.
- Collaborated with team members to maintain organized warehouse layout and improve workflow efficiency.
- Trained new staff on safety protocols and proper handling techniques for heavy materials.
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
- Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
Cart Attendant
HEB Grocery Store
01.2018 - 09.2022
- Organized and maintained cart areas for optimal accessibility and safety.
- Assisted customers by retrieving and returning shopping carts efficiently.
- Monitored cart inventory levels to ensure availability during peak hours.
- Collaborated with team members to streamline cart retrieval processes.
- Ensured compliance with safety standards while operating equipment in cart management.
- Cleared parking lot of litter and foreign debris.
- Periodically disinfected carts preventing spread of disease.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Removed broken and unserviceable carts from inventory for repair.
- Maintained clear traffic pathways throughout the parking lot by removing abandoned carts in a timely fashion.
Front Desk Associate
UNT
01.2022 - 05.2022
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Assisted in training new staff on front desk procedures and customer service protocols.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained cleanliness and organization of front desk area.
- Resolved guest issues effectively, ensuring a positive customer experience.
Education
Bachelor of Arts (B.A.) - New Media Arts Candidate
University of North Texas
Denton, TX, US05.2025
Skills
- Blacksmithing
- Blender
- Website building
- Jewelry making
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Problem-solving
- Route management
- Order picking and processing
Timeline
Delivery Driver
Applejack Liquors
08.2024 - Current
Loader and Unloader
Lowes Home Improvment
05.2022 - 08.2024
Front Desk Associate
UNT
01.2022 - 05.2022
Cart Attendant
HEB Grocery Store
01.2018 - 09.2022
Bachelor of Arts (B.A.) - New Media Arts Candidate
University of North Texas
exhibitions
- 2022- “The Three Walls”, Metals class public exhibition
- 2023- “The Electric Hammer, University of North Texas Colab
- 2024- “Entering the Void”, Electric exhibition at Greater Denton Arts Council.
Eagle scout
I was awarded the rank of eagle scout by completing all the necessary merit badges and projects to earn the rank.