Lee Gullickson
Minneapolis,MN
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in the bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
10
10
years of professional experience
Work History
Bartender/Shift Manager
Dempsey's Public House
Fargo, ND
03.2014 - 01.2024
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Restaurant Manager
Fargo Country Club
Fargo, ND
04.2021 - 05.2023
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
Bachelor of Science - English
North Dakota State University
Fargo, ND08-2013
Skills
- Customer Relations
- Vendor Relationship Management
- Bar & Restaurant Management
- Beverage Knowledge
Timeline
Restaurant Manager
Fargo Country Club
04.2021 - 05.2023
Bartender/Shift Manager
Dempsey's Public House
03.2014 - 01.2024
Bachelor of Science - English
North Dakota State University
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