Payton Owens

Bartender/Shift Manager

Owens LLC DBA Hideaway Bar & Grill

05.2018 - Current

Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Set up bar for operation, obtained cash bank, and stocked service bar.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
Polished glassware, bussed tables, and removed debris to keep customer areas clean.
Developed innovative drink recipes that became popular among patrons, boosting sales and enhancing the establishment''s reputation.
Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
Served high customer volumes during special events, nights, and weekends.
Obtained cash bank and stocked service bar to prepare for operation.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Verified prepared food met standards for quality and quantity before serving to customers.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Oversaw food preparation and monitored safety protocols.
Motivated staff to perform at peak efficiency and quality.
Managed staff schedules and maintained adequate coverage for all shifts.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Coordinated with catering staff to deliver food services for special events and functions.