Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lee Hall

Krum,TX

Summary

Reliable hard working Nissan and Infiniti Master Technician with more than 30 years in the automotive service industry. Punctual, organized and skilled in all areas of auto repair. Extensively trained in both Nissan and Infiniti car lines. Specialist certifications in GT-R, Hybrid, Leaf and Cummins Diesel. I strive for excellent diagnostics and to discover the cause of the problem quickly and work to find the solution. I have also had extensive training as a Nissan certified shop foreman, Nissan warranty, and service manager training.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Shop Manager

NISSAN OF MCKINNEY
McKinney, Texas
12.2021 - Current
  • Created employee schedules to align coverage with forecasted demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.

Insurance Broker

Advantage One Brokers
Sacramento, CA
07.2021 - Current
  • I am a fully licensed independent life insurance broker representing over 35 different companies offering many different lines of life insurance protection.

Insurance Agency Owner

Senior Life Insurance Company
Little Elm, Texas
11.2020 - 07.2021

I am a fully licensed insurance agent offering Final Expense Life Insurance.

Shop Foreman

Crest Nissan of Frisco
Frisco, Tx
11.2014 - 11.2020

I am responsible for overseeing work flow in the express, accelerated and main line departments in the shop while keeping up with all shop foreman duties. I am responsible for dispatching all service repair orders, tracking each one through the service department, to ensure the vehicle returns to the customer completed and fixed right the first time.

Technician

Subaru of Plano
Plano, TX
07.2014 - 11.2014
I was responsible for accurate and timely repairs on all Subaru vehicles.

Shop Foreman/ Technician

Orr Nissan of Greenville
Greenville, TX
10.2013 - 07.2014
I was responsible for accurately diagnosing and repairing all Nissan vehicle concerns. I was also responsible for assisting all other technicians in the shop with any comeback repairs or problem vehicles. I communicated with the service manager and advisors on work flow through the shop. I communicated with the service manager on all needs the shop had and training for all other technicians. I personally strive to accurately and timely repair all service vehicles and maintain the best possible CSI score possible.

Technician

Crest Infiniti
Plano, TX
07.2013 - 10.2013
I was responsible for timely and accurate repairs on all Infiniti vehicles. I performed all necessary training and kept the best CSI sore possible.

Shop Foreman/Technician

Orr Nissan of Greenville
Greenville, TX
10.2012 - 07.2013
Iwas responsible for accurately diagnosing and repairing all Nissan vehicle concerns. Iwas also responsible for assisting all other technicians in the shop with any comeback repairs or problem vehicles. I communicated with the service manager on any needs the shop may have and set up all technicians for training classes. I attended daily meetings with all service advisors and service manager on work flow through the shop.I personally strived to accurately and timely repair all service vehicles and maintain the best CSI score possible.

Service Advisor

Grapevine Ford
Grapevine, TX
06.2012 - 10.2012
Assisted customers with all of their vehicle concerns. Performed all the duties of a service advisor

Service Technician

Orr Nissan of Greenville
Greenville, TX
10.2011 - 06.2012
I was responsible for timely and accurate repairs in all areasto all Nissan vehicles. I continued advancing my training and completed all Nissan skill groups and new model training. Continued assisting other technicians in the shop with problem repairs.

Service Advisor

Stanley Buick GMC
Sherman, TX
02.2011 - 10.2011
Assisted customers with all of their vehicle concerns. Performed all the duties of a service advisor

Service Technician

Orr Nissan of Greenville
Greenville, TX
07.2009 - 02.2011
I was responsible for timely and accurate repairs in all areasto all Nissan vehicles. I continued advancing my training and completed all Nissan skill groups and new model training. Continued assisting other technicians in the shop with problem repairs.

Education

High School Diploma -

Perryton High School
Perryton, TX
1987

Skills

  • Vast knowledge of Nissan car line
  • Experienced and Certified Shop Foreman
  • Experience and Certified Nissan Service Advisor
  • Completed all Nissan Service Manager Training
  • Excellent positive attitude
  • Many years experience in customer service industry

Certification

  • ASE Master Certified
  • Nissan Master Certified
  • Infiniti Master Certified
  • Leaf Certified
  • GT-R Certified
  • Cummins Diesel Certified
  • Nissan Hybrid Specialist
  • State Inspector
  • Certified Shop Foreman

Timeline

Shop Manager

NISSAN OF MCKINNEY
12.2021 - Current

Insurance Broker

Advantage One Brokers
07.2021 - Current

Insurance Agency Owner

Senior Life Insurance Company
11.2020 - 07.2021

Shop Foreman

Crest Nissan of Frisco
11.2014 - 11.2020

Technician

Subaru of Plano
07.2014 - 11.2014

Shop Foreman/ Technician

Orr Nissan of Greenville
10.2013 - 07.2014

Technician

Crest Infiniti
07.2013 - 10.2013

Shop Foreman/Technician

Orr Nissan of Greenville
10.2012 - 07.2013

Service Advisor

Grapevine Ford
06.2012 - 10.2012

Service Technician

Orr Nissan of Greenville
10.2011 - 06.2012

Service Advisor

Stanley Buick GMC
02.2011 - 10.2011

Service Technician

Orr Nissan of Greenville
07.2009 - 02.2011

High School Diploma -

Perryton High School
Lee Hall