LEE HEISELMAN
Cowpens,SC
Summary
Motivated and detail-oriented professional with extensive experience in IT infrastructure, hardware support, and project planning. Strong track record of managing cross-functional teams, driving project milestones, and ensuring timely delivery of high-quality technology solutions. Seeking to leverage my technical expertise and leadership skills to transition into a full-time IT Project Manager role
Overview
19
19
years of professional experience
Work History
Hardware Technician / Data Center Project Planner
Ensono
03.2013 - Current
- Managed and coordinated IT infrastructure projects, ensuring seamless delivery of solutions that align with business needs and enhance customer satisfaction.
- Acted as a liaison between service delivery management (SDM) and technical delivery management (TDM) teams to ensure efficient communication and timely project milestones.
- Led troubleshooting, installation, and testing of hardware, consistently achieving high-quality standards for customer equipment.
- Provided comprehensive project support, including creating schedules, managing project timelines, and coordinating resources to maintain smooth project flow.
Cable Technician / Project Lead
Computer Cable Connections
01.2006 - 03.2013
- Led the installation of structured cabling and fiber optics, including the design and layout of voice and data networks.
- Directed project teams during the go-live and post-implementation stages, ensuring a smooth transition and addressing any technical issues promptly.
- Applied in-depth technical knowledge of IT infrastructure, contributing to the successful completion of multiple projects within scope, time, and budget.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
Education
Project Management Certification -
Udemy
Spartanburg, SC01.2025
ITT Technical Institute
Omaha, NE02.2011
Skills
- Communication
- Technical Expertise
- Critical thinking
- Time management
- Leadership
- Adaptability
- IT service management
- Hardware repair
- Component replacement
- Hardware support
Timeline
Hardware Technician / Data Center Project Planner
Ensono
03.2013 - Current
Cable Technician / Project Lead
Computer Cable Connections
01.2006 - 03.2013
Project Management Certification -
Udemy
ITT Technical Institute
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