Summary
Overview
Work History
Education
Skills
Tropical Fish hobbyist, jewelry designer.
Timeline
Generic

Lee Jackson

San Diego,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

15
15
years of professional experience

Work History

Merchandise Retail Clerk

San Diego Zoo
11.2016 - 11.2021
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Achieved high levels of accuracy when managing inventory, resulting in minimal discrepancies and improved overall efficiency.
  • Processed returns and exchanges swiftly, maintaining customer satisfaction while adhering to store policies.
  • Ensured accurate cash handling procedures were followed during transactions, minimizing errors and discrepancies.
  • Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.

Merchandise Assistant Supervisor

Sea World San Diego
04.2007 - 04.2016
  • Assisted in the development of promotional campaigns to drive store traffic during peak seasons, leading to increased sales opportunities.
  • Collaborated with buying team to optimize product selection, ensuring a diverse and competitive assortment of merchandise.
  • Improved customer satisfaction by addressing inquiries promptly and providing knowledgeable assistance on products, features, and benefits.
  • Streamlined inventory management processes for increased efficiency in restocking and tracking product availability.
  • Aided in staff training initiatives focused on enhancing product knowledge and improving overall sales performance across the team.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Updated pricing and signage to complete product displays and educate customers.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.

Education

High School Diploma -

Harrison High School
Colorado Springs, CO
05.1977

Skills

  • Patience and Empathy
  • Multitasking Competence
  • Cleanliness and hygiene
  • Time Management Capabilities
  • Flexible Work Schedule
  • Cash handling proficiency
  • Merchandise Sales
  • Customer Assistance
  • Cash Register Operation
  • Friendly and Helpful

Tropical Fish hobbyist, jewelry designer.

Successfully bred and raised Wild hybrid Betta fish.

Designed and made Sterling Silver jewelry .

Timeline

Merchandise Retail Clerk

San Diego Zoo
11.2016 - 11.2021

Merchandise Assistant Supervisor

Sea World San Diego
04.2007 - 04.2016

High School Diploma -

Harrison High School
Lee Jackson