Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lee Johnson

Summary

Focused on details and providing personalized communication according to individual client needs. Tackles multiple tasks and efficiently determines ideal strategies in self managed environments. Proactive in identifying, monitoring, and addressing issues, and implementing solutions independently. Successfully collaborated with residential and commercial clients and diverse teams and implemented effective solutions while maintaining high safety standards and efficiency.

Seeking to transition into new field, leveraging these transferrable skills to contribute effectively in new professional setting.

Overview

18
18
years of professional experience

Work History

Integrated Pest Management Technician

Western Exterminator Company
06.2004 - 07.2022
  • Utilized computer software to manage customer information and service scheduling, kept up to date on new software implementation
  • Conducted property and building inspections to assess conditions, identify infestations, and isolate sources.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Enhanced client retention with thorough follow-up visits and exceptional communication skills.
  • Developed strong relationships with clients, addressing concerns promptly while providing expert advice on pest management best practices.
  • Cross trained in multiple departments
  • Completed CEU courses regularly to keep up to date with industry standards and safety protocols
  • Periodic Safety and Product Label Law updates.
  • Wood Destroying & Preservation License
  • Ornamental & Turf License
  • Weed/Right of way License
  • State Core License

Education

High School Diploma -

Sunnyslope High School
Phoenix, AZ

Skills

  • Multitasking Abilities
  • Experience with multiple Field Management Software systems
  • Customer service
  • Communication
  • Property and facility inspections
  • Service sales
  • Reporting and documentation
  • Appointment scheduling
  • Training
  • Adaptability and flexibility

Timeline

Integrated Pest Management Technician

Western Exterminator Company
06.2004 - 07.2022

High School Diploma -

Sunnyslope High School
Lee Johnson