Lee Jones
Millstadt,IL
Summary
Flexible and focused team player with expertise in customer relationship management, strategic planning and time management.
Overview
13
13
years of professional experience
Work History
Technician
Anytime Garage Door
09.2023 - Current
- Maintained an organized inventory of supplies needed for completing jobs efficiently.
- Explained customer service options available for repair or replacement of a wide range of products.
- Prepared quotes outlining costs associated with various types of repairs or replacements.
- Collected payment directly from customers and provided receipts.
Director of Housing Initiative
Good Samaritan Ministries
Washington Park, IL
06.2022 - 09.2023
- Maintained records associated with tenant occupancy, rent collection, maintenance requests.
- Created reports detailing progress of housing projects for senior management review.
- Identified areas for improvement in existing property management systems.
Credentialing Manager
Trizetto Healthcare
St Louis, MO
01.2021 - 06.2022
- Reviewed provider applications to ensure accuracy of data and compliance with regulations.
- Performed periodic audits of existing provider files for accuracy and completeness.
- Assisted with the development and implementation of policies related to provider credentialing.
- Identified areas for improvement within the organization's current credentialing system.
Credentialing Specialist/Supervisor
Nextgen Healthcare
Saint Louis, MO
04.2012 - 12.2020
- Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
- Assisted in developing and implementing departmental procedures related to provider enrollment and maintenance activities.
- Provided support in responding to inquiries from external parties regarding credentialing information.
- Researched discrepancies between submitted provider data and verified sources when necessary.
- Prepared correspondence for various departments concerning credentialing updates or requests for additional information.
Education
Associate of Science - Business Administration
Ozark Christian College
Joplin, MO01-2011
Skills
- Customer service
- Customer interaction
- Contract management
- Project management
- Facility credentialing
- Community health center credentialing
- Management collaboration
- Solo practitioner credentialing
- License verifications
- Provider enrollment
Timeline
Technician
Anytime Garage Door
09.2023 - Current
Director of Housing Initiative
Good Samaritan Ministries
06.2022 - 09.2023
Credentialing Manager
Trizetto Healthcare
01.2021 - 06.2022
Credentialing Specialist/Supervisor
Nextgen Healthcare
04.2012 - 12.2020
Associate of Science - Business Administration
Ozark Christian College
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