Lee Kelley
Houston,TX
Summary
Dedicated Delivery Driver experienced in ensuring safe, timely delivery of goods while prioritizing customer satisfaction. Enhanced operational efficiency and satisfaction rates through effective route planning, time management, and problem-solving skills. Maintained professional vehicle standards to support a reliable delivery experience.
Overview
10
10
years of professional experience
Work History
Delivery Driver
FedEx
Houston, TX, Tx
03.2023 - Current
- Delivere goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Update dispatch on route changes, delays, and delivery issues to ensure timely deliveries.
- Navigate routes with relevant map programs and GPS system.
- Provide professional customer service at residential and business delivery locations.
- Resolve customer service complaints professionally, reinforcing trust and loyalty.
Delivery Driver
CNSL Logistics
07.2021 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Adhered to scheduled work hours as required and took available shifts during holidays and busy periods.
- Utilized road knowledge and GPS systems to efficiently navigate routes and adapt to changing conditions.
- Handled loading and unloading of delivery vehicles various delivery vehicles with correct order and balancing.
- Conducted inspections of load security and checked for damages.
Delivery Driver
Domino's Pizza
03.2019 - 06.2021
- Completed on-time deliveries by choosing the best and most efficient routes.
- Interacted professionally with customers in person and by phone, prioritizing urgent needs to enhance customer satisfaction.
- Verified orders before delivery to minimize customer complaints and ensure accurate service.
Store Associate
Target
08.2019 - 02.2020
- Coordinated restocking of the sales floor with current merchandise and accurate signage for current promotions.
- Stocked and labeled merchandise, arranging items by size and color for improved shopping experience.
- Answered customer inquiries about products and services, assisted in locating merchandise, and highlighted key items to drive sales.
Store Associate
Walmart
11.2017 - 01.2019
- Maintained a tidy and organized store to comply with cleanliness standards.
- Assisted customers in locating merchandise and providing tailored recommendations.
- Oversaw sales floor and merchandise displays, restocking and reorganizing products to maintain visual appeal.
Stocker
5 Below
Houston, TX, Tx
10.2017 - 03.2018
- Unloaded freight for the Five Below stockroom and organized incoming merchandise.
- Stocked shelves with Five Below products using planogram placement.
- Replenished sales floor inventory throughout the shift.
- Organized aisles to improve customer navigation and product visibility. to keep Five Below displays neat and shoppable.
- Rotated merchandise to support proper stockroom organization.
- Retrieved backroom stock to support customer requests.
- Followed Five Below safety standards during stock handling.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Provided customer service by answering questions about product location, price and availability.
Security Officer
CSC Security
Houston, Texas
06.2016 - 10.2016
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Checked badges, visitors, and deliveries following CSC Security post orders
- Greeted staff, guests, vendors, contractors upon arrival at the facility
Education
Jack Yates Highschool
Houston, TXSkills
- Route optimization
- GPS Navigation
- Roads and Highways Knowledge
- Heavy hauling
- Problem-solving
- Dependable and Reliable
- Clear communication
Timeline
Delivery Driver
FedEx
03.2023 - Current
Delivery Driver
CNSL Logistics
07.2021 - 12.2023
Store Associate
Target
08.2019 - 02.2020
Delivery Driver
Domino's Pizza
03.2019 - 06.2021
Store Associate
Walmart
11.2017 - 01.2019
Stocker
5 Below
10.2017 - 03.2018
Security Officer
CSC Security
06.2016 - 10.2016
Jack Yates Highschool