Hi, I’m
Lee M. King
Haslett,MI
Summary
A Patient Safety Leader with a proven track record in cultivating a safety-centric culture within healthcare organizations. Instrumental in implementing High-Reliability Organization (HRO) principles, involving overseeing medication & patient safety initiatives, utilizing advanced analytics to identify trends in precursor safety events, and systematically reducing human errors leading to patient harm. The strategic application of human factors engineering and error reduction methodologies has resulted in a significant decrease in adverse events. Collaborating with cross-functional teams and implementing evidence-based practices, am able contribute to a resilient and reliable healthcare environment. This commitment to promoting a culture of safety aligns seamlessly with HRO principles, advancing patient safety and minimizing adverse events in healthcare settings.
Overview
27
years of professional experience
Work History
Sparrow Health System
Medication Safety Officer
03.2018 - Present
Job overview
- Support Sparrow's Medication Use System through oversight and high performance with the pillars of Medication Safety – Dispense Prep, IV Pump Integration, Barcode Medication Administration and Pain Reassessment
- Focus on prevention of medication events through trending of errors and deploying tools to prevent errors from recurring
- Incorporate Patient Safety Science into daily oversight of Controlled Substance Override events, Monitor Zero Harm Patient Safety Indicators, Facilitate Root Cause Analyses, Failure Mode Effect Analyses, implementation of organization wide Just Culture training, and monitors projects by measuring the process of performance improvement initiatives
- Possess a strong personal conviction that resolving problems with medication errors is a systems issue and not an individual health care provider concern.
Sparrow Health System
Senior Application Analyst - Pharmacist
09.2012 - 03.2018
Job overview
- Lead Analyst and Pharmacist supporting the iSparrow EMR build and maintenance of the Willow-Rx and Beacon Epic Pharmacy Applications
- Support clinical activities including new medication build, medication order set design and development
- Responsible for the monthly Medispan medication, allergy and interaction build
- Decision Support activities including medication warning and alerts, Best Practice Advisories and Alternatives
- Assist with workflow redesign for Pharmacy and Nursing
- Lead Willow/Pharmacy Operation meetings to identify and resolve departmental issues related to iSparrow
- Troubleshoot concerns identified by Caregivers through the SOS internal ticketing system.
Department of Pharmacy Services, Sparrow Hospital
Patient Services Supervisor
01.2005 - 09.2012
Job overview
- Responsibilities include direct supervision of 25 pharmacists and technicians and establishment of daily work plans for inpatient pharmacy operations for Sparrow Hospital
- Direct management oversight of twenty-eight staff pharmacists, monitoring both departmental and individual performance
- Directly responsible for oversight of Pharmacy Residents for an ASHP Accredited Management Rotation
- Focus efforts on medication issues affecting patient care with an emphasis on streamlining pharmacy/nursing interaction
- Communicate, motivate and maintain an atmosphere that encourages high performance, teamwork and continual improvement of pharmacy services
- Assist in the development of and adherence to departmental budgets and business plan.
Lansing Community College
Instructor - Pharmacy Technician Training Course
01.2005 - 05.2006
Job overview
- Provide didactic as well as hands-on instruction of material in a sixteen-week semester to prepare the students for the National Pharmacy Technician Certification Board (PTCB) Examination
- Responsible for development of lecture, assignment as well as examination tools in order for student to demonstrate proficiency in the course.
Sparrow Hospital
Pharmacy Education Coordinator
01.1998 - 01.2005
Job overview
- Development and manipulation of staff education programs for over one hundred and ten pharmacy associates involving new hire training, computer system updates, training for automated dispensing units, anticoagulation and aminoglycoside education, competency development including pharmacist and technician competency testing and implementation of new Health System Policies and Procedures
- Responsible for Joint Commission Preparedness for pharmacy associates
- Design pharmacy procedures and educate staff concerning current Investigational Drug Studies
- Responsible for maintaining and revising pharmacy staff schedule
- Development of pharmacy community education programs such as National Pharmacy Week, National Poison Prevention Week and a Boy Scouts Explorers Post
- Responsible for execution of USP 797 Guidelines for Sterile Product Compounding
- Pharmacy liaison for Alaris Guardrails Smart pump technology implementation.
CVS Pharmacy
Staff Pharmacist
01.1996 - 01.2000
Job overview
- Retail dispensing of pharmaceuticals, compounding prescriptions, patient counseling, compliance with pharmacy law as well as various insurance plans
- Managerial duties included opening and closing of stores, cash management and store staffing.
Sparrow Hospital
Staff Pharmacist
01.1997 - 01.1998
Job overview
- Pharmacist staffing for both inpatient and outpatient pharmacies, trained to work day, afternoon and midnight shifts
- Duties included unit dose drug dispensing, IV, TPN, and chemotherapy admixture, maintaining narcotic inventory, pharmacy dosing of aminoglycosides, vancomycin, heparin and warfarin, IV to oral conversion and creatinine clearance monitoring
- Trained to staff ICU, pediatric, surgery and oncology pharmacy satellites.
POH Medical Center
Staff Pharmacist
01.1996 - 01.1997
Job overview
- IV and unit dose drug dispensing, computer order entry, chemotherapy preparation, ICU and general medicine satellite staffing, pharmacy dosing of aminoglycosides, vancomycin, IV to oral conversion, creatinine clearance monitoring, DUE projects and antibiotic monitoring
- Staffed outpatient pharmacy and maintained Pyxis Automated Dispensing Machine.
Education
Johns Hopkins University, Baltimore, Maryland
Masters in Applied Science: Patient Safety and Healthcare Quality
06.2024
University of Florida, Gainesville, Florida
Doctor of Pharmacy (Cum Laude)
Ferris State University, Big Rapids, Michigan
Bachelors of Science in Pharmacy
Michigan State University, East Lansing, Michigan
Completion of pre-pharmacy requirements
Skills
- Risk assessment, trending and tracking
- Data analysis
- Adept in both Proactive and Reactive Causal Analyses
- Quality improvement methodologies
- Process Implementation
- Compliance monitoring
- Incorporation of HRO principles into standard work
- Just Culture
- Conflict resolution
- Problem solving
Certification
- 2020/05, American Society of Health System Pharmacists Medication Safety Certification
- 2014/08, Epic Beacon Certification
- 2011/11, Epic Clinical Decision Support Certification
- 2011/10, Epic Willow Certification
- 1998/01, Preceptor Approval, Michigan
- 1996/01, Registered Pharmacist, Michigan, Expires:2025/02-26
- 1996/01, Controlled Substance License, Michigan, Expires:2025/02
Accomplishments
- 2023/06, Facilitated FMEA on Continuous Glucose Monitoring Use for Inpatients
- 2023/06, System Redesign of Clinical Institute Withdrawal Assessment Alcohol (CIWA) Scale
- 2023/05, Annual Leapfrog CPOE System Review and Audit
- 2023/04, Nursing BCMA, Pump Integration and Pain Reassessment Transparent Reporting
- 2023/01, Administered System Culture of Safety Survey and Developed Department Level Action Plans
- 2022/01, Lead Patient Safety initiative to decompress Emergency Room throughput & decreased LOS initiative
- 2022/11, Administered System Culture of Safety Survey and Developed Department Level Action Plans
- 2022/04, Lead redesign of System Daily Safety Check
- 2021/03, Think Reliability - Root Cause Analysis Training
- 2020/12, Established COVID-19 Vaccine Drive Thru Program
- 2020/06, Developed and Implemented Audit Program for PSI-90 Composite Never Events
- 2020/04, Established employee N-95 Mask Distribution and Fit Test Program
- 2020/04, Administered System Culture of Safety Survey and Developed Department Level Action Plans
- 2019/06, Implemented Health System Wide Just Culture Training
- 2019/04, RCA2 (Root Cause Analysis) Training
- 2015/07, Participated in successful launch of the Beacon Oncology Application
- 2015/05, Established combined iPAG and P&T Subcommittee to address Medication Alerts and Warnings
- 2014/10, Assisted with Willow support for Sparrow Cancer Center Ambulatory GoLive
- 2014/09, Assisted with Willow support for Sparrow Infusion Center GoLive
- 2014/08, Collaborated with Ambulatory Team on redesign of Influenza administration in office practices
- 2014/03, Lead Analyst for build and implementation of CAUTI Decision Support Project
- 2013/10, Coordinated rebuild of Patient Controlled Analgesia medications from mL ordering units to mg/mcg
- 2013/10, Assist Pharmacy in maintaining regulatory compliance with Dual Signoff and Fentanyl Patch monitoring initiatives
- 2013/09, Assisted with ASHP Residency Re-Accreditation Site Survey
- 2013/09, Medication Warnings and Alerts Presentation to Centralized Peer Review and Quality Committee
- 2013/07, Coordination of medication build, report build and validation for 340b project
- 2013/06, Coordinated Willow/Pharmacy support for major network outage
- 2013/05, Provided Action Plan and Monitoring for Joint Commission standard MM.05.01.01 – Duplicate Orders
- 2013/04, Rebuilt Pharmacy labels to maintain Joint Commission compliance with expiration date
- 2013/03, Lead successful 90 Day iSparrow/Epic EMR visit for Pharmacy
- 2013/01, Lead successful 30 Day iSparrow/Epic EMR visit for Pharmacy
- 2012/12, Project manager for cutover support of Medication Orders from legacy system to iSparrow Go-Live
- 2012/11, Received Departmental Signoff from all Pharmacies for Medication Charging Project between legacy and iSparrow
- 2012/09, Completed Medication Mixture Build and received operational signoff
- 2012/08, Completed Therapeutic Interchange build to support iSparrow
- 2012/07, Assisted with Pyxis 4000 build and validation to support iSparrow
- 2012/07, Provided Clinical Content Build of Drug Library and support for Alaris v9.5 Infusion Pump Go-Live
- 2012/04, Completed assignments identified from Institute for Safe Medication Practices onsite visit
- 2012/02, Established and coordinate Weekly iSparrow/Pharmacy Operations Leadership Team Meeting
- 2011/11, Facilitated Medication Clinical Content Build for Sparrow Formulary Medications
- 2011/09, Provided Clinical Content build for Baxa TPN Compounder upgrade
- 2011/06, Developed new unit dose dispensing guidelines based on ASHP recommendations
- 2011/05, Prepared Pharmacy for successful HFAP/AOA Accreditation Survey
- 2011/04, Executed new Inpatient Pharmacy Dispensing Model
- 2011/03, Implemented new Parenteral Nutrition Dispensing Guidelines in response to product shortage
- 2010/09, Presented Hydromorphone Prescribing Safety Presentation to medical staff
- 2010/06, Implemented basal insulin formulary conversion of glargine to detemir
- 2010/05, Prepared Pharmacy for successful TJC Accreditation Survey
- 2010/03, Coordinated training and go-live for McKesson RobotRx Upgrade
- 2010/10, Presentation of High Alert Medication Failure Mode Effect Analysis to Pharmacy Associates
- 2009/10, Successfully completed Cancer Center Clinical Trails Investigational Drug Audits for CCOP, SWOG, NSABP and NCI
- 2009/06, Pharmacy Representation for interdisciplinary Admission Medication Reconciliation Project
- 2008/06, Coordinated successful completion of HFAP/AOA Accreditation Survey for Pharmacy
- 2008/06, Directly responsible for planning, relocation and opening of a new Inpatient Main Pharmacy
- 2008/05, Developed and maintained Pharmacy Leadership Rounding to Nursing Units
- 2008/02, Directly responsible for opening a new Critical Care Pharmacy Satellite
- 2008/01, Assisted in development and budgetary approval for Pharmacy Staffing Plan of West Wing
- 2007/12, Coordinated successful completion of TJC Accreditation Survey for Pharmacy
- 2007/09, Assisted with successful completion of ASHP Survey for Pharmacy Resident Program
- 2007/09, Served as Pharmacy liaison for Electronic Barcode Medication Administration System
- 2007/08, Responsible for go-live conversion of new Pharmacy Information System
- 2007/07, Nominated to serve as voting member of Sparrow's IRRC/IRB
Affiliations
- American Society of Health System Pharmacists (ASHP)
- Ferris State University Pharmacy Practice Department - Experiential Program Adjunct Faculty
- Michigan Society of Health System Pharmacists
- Michigan Pharmacists Association
- Capital Area Pharmacists Association
Professional Awards
2000, Recipient of Michigan Society of Health Systems Pharmacists Innovative Pharmacy Practice Award
Committee Participation
- 2020/01, Present, Sparrow Narcotic Diversion Committee
- 2018/01, Present, Sparrow Medication Safety Committee, Chair
- 2018/01, Present, Sparrow Pain Stewardship Committee, Chair
- 2018/01, Present, iSparrow Physician Advisory Group Committee, Member
- 2013/01, Present, Sparrow Antibiotic Stewardship Committee
- 2013/01, Present, Sparrow Pharmacy & Therapeutics Committee
- 2007/01, Present, Sparrow Institutional Research & Review Committee, Primary Reviewer
- 2015 - 2018, iSparrow Physician Advisory Group Subcommittee, Medication Warnings and Alerts
- 2012 - 2018, Pharmacy/Nursing Liaison Taskforce
- 2007 - 2011, Sparrow Pneumonia Committee
- 2006 - 2011, Pharmacy Resident Advisory Committee & Preceptor for Management Rotation
- 2004-01-01, 2011-01-01, Sparrow Accreditation Readiness Team
- 2002-01-01, 2013-01-01, Sparrow Nutrition Advisory Committee
Presentations
- 2020/03, Alert Fatigue, MHA Keystone PSO Annual Meeting, Livonia, Michigan
- 2003/12, Medication Safety and the New JCAHO Standards- Case Studies in Implementation, The Periodic Performance Review, Experiences from the Front, New Orleans, Louisiana
Volunteer Experience
- 2008 - Present, Volunteer Food Prep and Server for Capital Area Pharmacist Association at Westminster Church
- 2018 - 2022, Haslett High School Bands Board Member
- 2018 - 2022, Haslett High School Boys Swim Meet Announcer
- 2015 - 2017, Owosso High School Assistant Swim Coach
- 2011 - 2013, Co Athletic Director – St. Martha School
- 2011 - 2012, Treasurer – St. Martha School, Okemos
- 2002 - 2010, Lansing Community College Nursing Careers Community Advisory Committee Board Member
Timeline
Medication Safety Officer
Sparrow Health System
03.2018 - Present
Senior Application Analyst - Pharmacist
Sparrow Health System
09.2012 - 03.2018
Patient Services Supervisor
Department of Pharmacy Services, Sparrow Hospital
01.2005 - 09.2012
Instructor - Pharmacy Technician Training Course
Lansing Community College
01.2005 - 05.2006
Pharmacy Education Coordinator
Sparrow Hospital
01.1998 - 01.2005
Staff Pharmacist
Sparrow Hospital
01.1997 - 01.1998
Staff Pharmacist
CVS Pharmacy
01.1996 - 01.2000
Staff Pharmacist
POH Medical Center
01.1996 - 01.1997
Johns Hopkins University
Masters in Applied Science: Patient Safety and Healthcare Quality
University of Florida
Doctor of Pharmacy (Cum Laude)
Ferris State University
Bachelors of Science in Pharmacy
Michigan State University
Completion of pre-pharmacy requirements
- 2020/05, American Society of Health System Pharmacists Medication Safety Certification
- 2014/08, Epic Beacon Certification
- 2011/11, Epic Clinical Decision Support Certification
- 2011/10, Epic Willow Certification
- 1998/01, Preceptor Approval, Michigan
- 1996/01, Registered Pharmacist, Michigan, Expires:2025/02-26
- 1996/01, Controlled Substance License, Michigan, Expires:2025/02
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