LEE RAINS
Summary
Dynamic Agile Leader with over 15 years of diverse experience in leadership, technology, and military service. Expertise in coaching teams through Agile transformations, scaling enterprise-level initiatives, and fostering a culture of continuous improvement. Recognized for building high-performing teams, optimizing business processes, and achieving sustainable results through effective collaboration, strategic thinking, and innovative problem-solving. Committed to driving organizational success by leveraging a unique blend of technical knowledge and leadership acumen.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Release Train Engineer / Agile Coach
Citi Bank
Tampa, FL
06.2025 - Current
- Led ART in implementing Scrum and Agile practices, focusing on establishing norms and facilitating key ceremonies like PI Planning and System Demos.
- Achieved successful agile maturation for 11 teams by launching new teams, mentoring scrum masters and product owners, effectively managing dependencies and risks, and collaborating with product management to sustain a productive backlog.
- Ensured compliance with enterprise change funding and policy requirements by delivering comprehensive reporting and stakeholder engagement.
- Guided AI teams in adopting emerging technologies through effective coaching and integration of AI tools and processes.
VP IT Manager / Agile Coach
TD Bank
Charlotte, NC
10.2022 - 09.2024
- Achieved successful alignment of organizational strategies within waterfall and agile frameworks. Launched four program domains and established 24 delivery teams across diverse product groups, optimizing vendor management for improved efficiency.
- Directed and coordinated executive program meetings to ensure alignment with deliverables and promote a culture of continuous improvement.
- Led teams in implementing waterfall, agile, and hybrid project methodologies to enhance project delivery. Developed and executed coaching plans and performance reviews to foster employee development. Empowered team members to achieve their professional goals within the organization.
- Build high performing teams by cultivating an inclusive and supportive environment by championing a culture of continuous improvement, adaptability and transparency, while building psychological safety.
- Facilitated training and coaching for managers and teams on best practices and frameworks to foster a shared vision and enhance operational efficiency.
Agile Delivery Lead / Agile Coach
Bank Of America
Charlotte, NC
08.2021 - 10.2022
- Guided 8 cross-functional teams in adopting agile practices, fostering psychological safety and empathy, which led to a significant 27% reduction in costs.
- Facilitated cross-team coordination and dependency management during quarterly planning to ensure alignment and high-quality product delivery.
- Spearheaded high-level decision-making and strategy development with senior leadership to enhance organizational performance.
- Oversaw simultaneous management of multiple projects, ensuring timely execution and alignment across 8 teams for end-to-end delivery.
- Facilitated Agile transformation initiatives to enhance team collaboration and efficiency.
- Developed tailored training programs for teams, fostering a culture of continuous improvement.
SVP Senior Agile Coach Consult
Merck
Fort Mill, SC
02.2021 - 08.2021
- Directed the agile transformation process for Merck’s HAC-NS marketing domain of 13 teams, mentoring executives and directors to establish and deploy a comprehensive strategy that spans multiple products and countries.
- Facilitated enhanced communication by orchestrating alignment of OKRs, KPIs, workflows, value streams, and product development life cycles across global markets.
- Developed and implemented a shared vision and roadmap to convert project domains into scalable agile product releases, ensuring alignment among directors and senior PMs on customer business and governance priorities.
SVP / Enterprise Coach Consult
Lowe’s
Charlotte, NC
01.2020 - 01.2021
- Designed and facilitated custom workshops on MVP and release discovery through story mapping, agile metrics, emotional intelligence, and leadership development, impacting team cohesion and efficiency.
- Led 15 agile dojo bootcamps, training over 350 employees in agile practices with a focus on Product Owners and Scrum Masters, achieving measurable improvements in team performance.
Agile Coach
LondonStock Exchange
Fort Mill, SC
06.2019 - 01.2020
- Spearheaded design and implementation of company's inaugural program featuring product value streams and full stack teams for a new product data platform utilizing SAP suite.
- Assisted in coordinating product activities, including scrum of scrums and product owner sync meetings. Supported community of practice initiatives and facilitated product increment planning. Participated in team-level ceremonies to enhance collaboration.
- Engaged with architects to assess optimal SAP HANA solutions on Azure and AWS to enhance CI/CD pipeline efficiency.
AVP / Senior Scrum Master Consult
BofA
Charlotte, NC
06.2018 - 06.2019
- Facilitated scrum ceremonies and coached teams to adopt the agile mindset, resulting in more adaptive and cross-functional teams.
- Utilized tools like JIRA, Rally, and Tableau to assess agile maturity and drive improvements in team collaboration.
AVP / Senior Scrum Master Consult
Centene
St Louis, MO
06.2017 - 06.2018
- Pioneered DevOps team efforts, integrating new agile tools such as Jenkins, Bitbucket, Docker, Kubernetes, resulting improved lifecycle management and improved product quality for mobile applications.
- Meet and align with stakeholders regularly, gathering requirements, decomposing work into features, epics and user stories with acceptance criteria.
- Successfully transitioned Mobiles key product development teams from waterfall to agile, delivering custom new features to 25 states with several releases and version enhancements in each state.
AVP / Scrum Master Consult
Walmart Labs
Bentonville, AR
12.2015 - 06.2017
- Facilitated coordination among 14 interdependent areas to ensure seamless integration of a new architecture platform for all Sam's Club locations.
- Directed cross-functional integration efforts across seven key areas to facilitate a nationwide MVP rollout for Wal-Mart gas stations, enhancing omni-channel customer experience.
Education
Certification - Economical Product Design
UC Berkeley
Berkeley, CA05-2021
Bachelor of Science - Information Technology – Network Engineering
University of Arkansas
Fort Smith, AR08-2014
Skills
- Agile Transformation & Coaching
- Team Leadership & Development
- Remote Team Collaboration
- Strategic problem resolution
- Product lifecycle management
- Stakeholder Engagement & Communication
- Risk Assessment & Compliance
- Organizational Psychology & Conflict Resolution
- Critical thinking
Certification
- SAFe SPC 6.0
- ICP-ACC
- ICP-ATF
- SAFe POPM 6.0
- SAFe SASM 6.0
- PSM I
- Six Sigma YB
- Agility Health CIC
Tools & Technologies
- Agile & Scrum Tools: JIRA, Rally, Confluence, Agility Health Radar, VersionOne
- Collaboration & Communication: Microsoft Teams, Webex, Slack, SharePoint, MS Office, Mural
- Project Management & Reporting: Tableau, Power BI, Excel (Advanced), MS Project
- CI/CD & DevOps: Jenkins, GitLab, Bitbucket, Docker, Kubernetes, Postman
- Data Management & Development: MongoDB, SQL, Angular, Node.js, Java, Restful APIs, SAP
- Enterprise Agility Frameworks: SAFe (Scaled Agile Framework), Lean, Scrum, Kanban, Scrum at Scale
- Performance & Team Assessment: Agility Health Radar, Miro, Trello
- Cloud Technologies: AWS, Azure, VMware Vsphere, SAP Hana Cloud
Military Experience
- U.S. ARMY Aug 2005 – Dec 2007
- Rank: E-4 Specialist
- Honorably discharged awarded for serving with distinction, gaining invaluable leadership, teamwork, and problem-solving skills.
Timeline
Release Train Engineer / Agile Coach
Citi Bank
06.2025 - Current
VP IT Manager / Agile Coach
TD Bank
10.2022 - 09.2024
Agile Delivery Lead / Agile Coach
Bank Of America
08.2021 - 10.2022
SVP Senior Agile Coach Consult
Merck
02.2021 - 08.2021
SVP / Enterprise Coach Consult
Lowe’s
01.2020 - 01.2021
Agile Coach
LondonStock Exchange
06.2019 - 01.2020
AVP / Senior Scrum Master Consult
BofA
06.2018 - 06.2019
AVP / Senior Scrum Master Consult
Centene
06.2017 - 06.2018
AVP / Scrum Master Consult
Walmart Labs
12.2015 - 06.2017
Certification - Economical Product Design
UC Berkeley
Bachelor of Science - Information Technology – Network Engineering
University of Arkansas