Lee Ratcliff
Indian Head,MD
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
8
8
years of professional experience
Work History
Produce Team Lead
Sam's Club
- Current
- Supervises the team in Produce and Floral area, communicates goals, executes company programs, manages seasonality, collaborates with associates, drives business results, teaches and trains the team, develops processes, and supports compliance with company policies.
Digital Online Pickup Team Lead
Walmart
10.2023 - 07.2024
- Manages Online Grocery and Ship to Store, audits customer orders, trains associates, leads team huddles, communicates updates, and ensures compliance with company policies.
Inventory Coordinator
Costello's Ace Hardware
10.2022 - 07.2023
- Completes mango count sheets, monitors inventory adjustments, ensures accurate receiving, implements location codes, and assists customers.
Logistics Processor - Fulfillment
Nordstrom
04.2022 - 12.2022
- Receives and unloads freight, fulfills customer orders, prepares and ships orders, utilizes inventory management systems, and maintains clean selling floors.
Stock Associate (Part-Time)
ALDI
10.2020 - 07.2022
- Stocks shelves, follows merchandising planograms, organizes new inventory, operates machinery, and assists customers at checkout.
Risk and Compliance Analyst / Administrative Support
IKEA
09.2020 - 04.2022
- Ensures safety and security, completes audits and training, maintains safety equipment, responds to incidents, and provides administrative support.
Over Night Freight Associate (Part-Time)
Home Depot
04.2018 - 01.2021
- Stocks merchandise overnight, organizes sales floor, provides customer service, unloads trucks, and cleans work area.
Receiving Team Manager
Macy's
06.2019 - 06.2020
- Leads receiving processes, builds partnerships, forecasts workload, processes inventory, monitors productivity, and recruits and trains associates.
Lead Asset Protection Detective
Macy's
10.2018 - 06.2019
- Creates schedules, responds to incidents, recovers stolen merchandise, prepares reports, promotes theft deterrence, and conducts investigations.
Special Police Officer
Sibley Memorial Hospital
04.2017 - 06.2018
- Patrols hospital grounds, responds to emergencies, ensures authorized access, assists visitors, and investigates incidents.
CAT Scan Technician Aide (PRN)
Providence Hospital, DC
04.2016 - 10.2017
- Performs post procedural duties, assists with inventory control, transports patients, and provides clerical support.
Education
Diploma in Basic Studies -
Theodore Roosevelt Senior High School
Washington, DC06.1996
Skills
- Loss Prevention
- Planograms
- Supply Ordering
- Logistics
- Freight Experience
- Unloading Deliveries
- Purchasing
- Materials Handling
- Merchandise organization
- Performance Improvement
- Retail Sales
- Receivables
- Surveillance
- Sales Promotion
- Packaging
- Supervising Experience
- Order Picking
- Forklift
- Multi-line Phone Systems
- Inventory Control
- Shipping Receiving
- CCTV
- Order Picker
- Product Stocking and Storage
- Safety Procedures Compliance
- Special Police Officer /Security Officer
- Merchandising
- Office Management
- Investigation
- Pallet Jack Operation
- Training and mentoring
- Inventory Counts
- Asset Protection
- Positive Attitude
- Time management
- Organizational skills
- Communication skills
- Spark
- Customer Service
- Written and oral communication
- Packaging and Labeling
- Price Checking
- Stock replenishment
- Retail Merchandising
- Task Delegation
- Stock Rotation
Timeline
Digital Online Pickup Team Lead
Walmart
10.2023 - 07.2024
Inventory Coordinator
Costello's Ace Hardware
10.2022 - 07.2023
Logistics Processor - Fulfillment
Nordstrom
04.2022 - 12.2022
Stock Associate (Part-Time)
ALDI
10.2020 - 07.2022
Risk and Compliance Analyst / Administrative Support
IKEA
09.2020 - 04.2022
Receiving Team Manager
Macy's
06.2019 - 06.2020
Lead Asset Protection Detective
Macy's
10.2018 - 06.2019
Over Night Freight Associate (Part-Time)
Home Depot
04.2018 - 01.2021
Special Police Officer
Sibley Memorial Hospital
04.2017 - 06.2018
CAT Scan Technician Aide (PRN)
Providence Hospital, DC
04.2016 - 10.2017
Produce Team Lead
Sam's Club
- Current
Diploma in Basic Studies -
Theodore Roosevelt Senior High School
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