Lee Sheets
Stoystown,PENNSYLVANIA
Summary
Results-oriented professional with extensive experience in retail management. Skilled in problem-solving, multitasking, and employee mentoring. Proven ability to optimize store operations and enhance team performance, leading to increased sales and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Store Manager
Dollar General
Central City, PA
11.2006 - 03.2026
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock replenishment to minimize shortages and overstock situations.
- Trained and mentored staff on customer service best practices, enhancing team performance and engagement.
- Implemented effective merchandising strategies to increase product visibility and drive sales growth.
- Developed employee schedules, ensuring adequate coverage during peak hours while managing labor costs effectively.
- Cultivated a positive shopping environment through proactive customer engagement and conflict resolution strategies.
Hardware Department Manager
Walmart
Somerset, PA
01.2000 - 11.2006
- Oversaw daily operations of hardware department, ensuring efficient workflow and inventory management.
- Implemented training programs for staff, enhancing product knowledge and customer service skills.
- Analyzed sales data to identify trends, adjusting inventory levels accordingly to meet customer demand.
- Fostered a culture of safety and compliance within the department, reducing incidents and accidents.
Education
Bachelor of Science -
University of Phoenix
Tempe, AZ06-2013
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Inventory management
- Team leadership and coaching
- POS systems
- Employee scheduling
- Accurate cash handling
Timeline
Store Manager
Dollar General
11.2006 - 03.2026
Hardware Department Manager
Walmart
01.2000 - 11.2006
Bachelor of Science -
University of Phoenix