Lee Standish
Bridgestone Retail Operations LLC.
Knoxville,TN
1
Certification
22
years of professional experience
Results-driven Area Manager with a strong background in operations management, performance tracking, and team leadership. Proven track record of enhancing operational efficiency across multiple retail locations through strategic planning initiatives and comprehensive staff training programs. Skilled in fostering a collaborative team environment that drives productivity and achieves organizational goals. Committed to leveraging industry best practices to optimize processes and elevate customer satisfaction.
Work History
Area Manager of Operations
2 Years 5 Months- Managed daily operations for multiple retail locations in Tennessee and Mississippi, ensuring alignment with company standards.
- Set strategic goals and tracked progress to drive operational success across locations.
- Trained team members on compliance with company policies, fostering a culture of accountability.
- Interpreted sales data to identify trends and improve operational processes.
- Structured staff schedules, maximizing workforce effectiveness across all locations.
Area Director of Operations
20 Years- Formulated and executed operational strategies to elevate service quality and customer satisfaction.
- Directed and advised management teams regarding best practices for operational excellence.
- Evaluated performance metrics to uncover improvement opportunities within organization.
- Analyzed data related to operations performance metrics including customer satisfaction ratings, turnaround times, accuracy rates.
Education
Bachelor of Science - Business Administration
Bachelor of Arts - Business Administration And Management
Skills
Operations management
Budget oversight
Strategic planning
Performance tracking
Statistical analysis
Team leadership
Staff training
Analytical Skills
Operational efficiency
Accomplishments
- Area Manager of the Year - Icahn Automotive 2020
Affiliations
Foster Care in Tennessee
Advisory Board - UTI
Advisory Boad - TCAT
Certification
- ASE Certified
Languages
English
Professional Working
Timeline
Area Manager of Operations
Bridgestone Retail Operations LLC.
03.2024 - CurrentRead More
Area Director of Operations
Icahn Automotive, Pep Boys, Auto Plus
01.2004 - 01.2024Read More
Columbia State Community College
Bachelor of Arts from Business Administration And Management
Read More
Middle Tennessee State University
Bachelor of Science from Business Administration
Read More
Education and Training
other,other