Lee Zelensky

• Organized mail ahead of delivery runs for correct routing.
• Followed safety protocols and regulations while driving, upholding the USPS standard of professionalism.
• Navigated various weather conditions safely while adhering to deadlines, ensuring consistent mail delivery despite unforeseen obstacles.
• Developed strong relationships with rural customers through consistent communication and exceptional service quality.
• Reduced customer complaints by promptly addressing and resolving delivery issues.
• Communicated regularly with supervisors regarding route progress, issues encountered, or any necessary adjustments needed.
• Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
• Maintained records on customers with mail forwarding and change of address requests.

Responsible for complete operation of business including: inventory control, maintain cash flow, prepare daily deposits, payroll, financial records, accounts payable, hiring employees, booking entertainment and event planning, and bartending.