Summary
Overview
Work History
Education
Skills
Timeline
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Leeah Simpson

Bakersfield,CA

Summary

Goal-oriented and creative individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience

Work History

Sales Associate

Club4Fitness
08.2021 - 11.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about memberships, promotions, and ammenities
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed efficient cash register operations.
  • Managed a clean and organized front desk

Sales Associate

Bath & Body Works
07.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Customer Service Representative

Domino's Pizza
07.2020 - 05.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

Education

No Degree - Marketing

University of Memphis
Memphis, TN
05.2024

High School Diploma -

Lake Cormorant High School
Lake Cormorant, MS
05.2021

Skills

  • Adobe Systems Adobe Photoshop
  • POS System Operations
  • Goal-Driven
  • Time Management
  • Adapt to Diverse Groups
  • Returns and Exchanges

Timeline

Sales Associate

Club4Fitness
08.2021 - 11.2022

Sales Associate

Bath & Body Works
07.2021 - 08.2021

Customer Service Representative

Domino's Pizza
07.2020 - 05.2021

No Degree - Marketing

University of Memphis

High School Diploma -

Lake Cormorant High School

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Leeah Simpson