LeeAndra Byrd
Gary,IN
Summary
- Professional with strong background in customer service and food preparation, equipped to excel in fast-paced environment. Skilled in maintaining high standards of cleanliness and safety, while ensuring efficient and accurate order fulfillment. Known for reliability, adaptability, and effective teamwork,
- consistentlycontributing to collective goals and operational success. Enthusiastic about delivering exceptional service and achieving targeted results.
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Professional with strong background in customer service and food preparation, equipped to excel in fast-paced environment. Skilled in maintaining high standards of cleanliness and safety, while ensuring efficient and accurate order fulfillment. Known for reliability, adaptability, and effective teamwork, consistently contributing to collective goals and operational success. Enthusiastic about delivering exceptional service and achieving targeted results.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Quote Delivery Service Llc
Dyer, IN
10.2021 - 01.2025
- Operated delivery vehicle in compliance with safety regulations
- Loaded and unloaded packages efficiently to ensure timely deliveries
- Navigated routes using GPS systems for optimal delivery efficiency
- Communicated with dispatch regarding delivery status and updates
- Maintained accurate records of deliveries and customer interactions
- Provided excellent customer service during package drop-offs
- Adapted quickly to changing schedules and priorities in fast-paced environment
- Assisted in maintaining vehicle cleanliness and basic maintenance tasks
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Crew Team Member
Wendys Restaurant
Hobart, IN
01.2015 - 03.2020
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining food safety and hygiene standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Monitored inventory levels, assisting in stock management to prevent shortages and waste.
- Trained new staff on operational procedures and customer interaction techniques, fostering a cohesive team atmosphere.
- Implemented process improvements that reduced order preparation time, increasing overall efficiency.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
Manager
Wendys Restaurant
Merrillville, IN
03.2008 - 08.2014
- Oversaw daily restaurant operations, ensuring compliance with health and safety standards.
- Led team training programs to enhance staff performance and customer service skills.
- Developed and implemented operational strategies to improve workflow efficiency.
- Managed inventory control processes, reducing waste through effective stock management.
Education
High School Diploma -
Roosevelt High School
Gary, INNo Degree - Medical Assistant
Ross Medical Education Center
Merrillville, INSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Safe driving
Timeline
Delivery Driver
Quote Delivery Service Llc
10.2021 - 01.2025
Crew Team Member
Wendys Restaurant
01.2015 - 03.2020
Manager
Wendys Restaurant
03.2008 - 08.2014
High School Diploma -
Roosevelt High School
No Degree - Medical Assistant
Ross Medical Education Center