Lee'Andrea Reid
Riverview,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Hospital Housekeeper
Crothall Healthcare Environmental Services
Tampa, FL
04.2023 - Current
- Swept, mopped and waxed floors in patient rooms and public areas of the hospital.
- Cleaned bathrooms, including toilets, sinks, showers, walls and mirrors.
- Stocked shelves with supplies such as toilet paper and soap.
- Sanitized surfaces using chemical cleaners to prevent spread of germs.
- Emptied trash cans and replaced liners.
- Replenished towels and other amenities in patient rooms daily.
- Assisted in moving furniture when necessary for deep cleaning purposes.
- Dusted window sills, ledges, furniture, vents and other hard-to-reach areas.
- Reported any damages or repairs needed immediately to supervisor.
Seafood Associate
Winn Dixie Supermarket
Tampa, FL
03.2012 - 12.2022
- Received and stocked seafood products in a timely manner according to company standards.
- Organized seafood cases, rotated stock, removed outdated items and maintained cleanliness of the seafood section.
- Assisted customers with selecting fresh fish, shrimp, shellfish and other types of seafood.
- Provided customer service by answering questions related to seafood varieties and preparation methods.
- Performed daily checks on temperature logs for all refrigerated cases to ensure food safety regulations were met.
- Cleaned and sanitized work areas, tools and equipment following health department guidelines.
- Managed inventory levels by ordering supplies as needed from vendors.
- Followed all food safety procedures during storage, handling and preparation of seafood products.
- Inspected product quality on a regular basis to ensure customer satisfaction was met or exceeded.
Inbound Call Center Representative
Caribbean Cruise Line
Tampa, FL
01/23/06 - 05/04/11
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Developed relationships with customers by providing excellent customer service.
Education
High School Diploma -
Stepping Stones School of Education
Odessa, FL01-2014
Skills
- Chemical Handling
- Sterilization techniques
- Room preparation
- Cleaning and sanitation
- Window Cleaning
- Sweeping and Mopping
- Call handling
- Computer Skills
- Goal-Oriented
- Product Upselling
- Payment Processing
- Sales closing
- Customer Service
- Call Center Operations
- Problem-solving skills
- Verbal and written communication
- Call Center Customer Service
- Inbound and Outbound Calling
Timeline
Hospital Housekeeper
Crothall Healthcare Environmental Services
04.2023 - Current
Seafood Associate
Winn Dixie Supermarket
03.2012 - 12.2022
Inbound Call Center Representative
Caribbean Cruise Line
01/23/06 - 05/04/11
High School Diploma -
Stepping Stones School of Education
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