Summary
Overview
Work History
Skills
Timeline
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Leeann Ealy

Macomb,MI

Summary

Compassionate caregiver with a proven track record at Stewart Wilson, enhancing clients' quality of life through respectful elderly care and effective time management. Successfully implemented strategies that improved client satisfaction and independence, showcasing strong problem-solving skills and a commitment to fostering a supportive environment.

Overview

25
25
years of professional experience

Work History

Caregiver

Stewart Wilson
01.2018 - 09.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Asst. Mgr

Creative Employment Opportunity
04.2014 - 07.2017
  • Proactively identified areas for process improvement, driving increased efficiency throughout the organization.
  • Mentored junior team members, fostering an environment of continuous learning and professional development.
  • Maintained contract database of existing and new client contract files and details.

Territory Manager

Kelloggs Snacks,Keebler
12.2001 - 04.2009
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
  • Attended trade shows and industry events to promote company products and services.
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
  • Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
  • Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
  • Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
  • Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
  • Improved product knowledge across team through organization of regular training sessions, resulting in more confident and effective sales presentations.
  • Achieved significant sales growth, utilizing detailed customer data analysis to refine sales tactics and better target potential clients.

Nabisco

Merchandise Mart
06.1996 - 12.2001
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving

Timeline

Caregiver

Stewart Wilson
01.2018 - 09.2021

Asst. Mgr

Creative Employment Opportunity
04.2014 - 07.2017

Territory Manager

Kelloggs Snacks,Keebler
12.2001 - 04.2009

Nabisco

Merchandise Mart
06.1996 - 12.2001

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Leeann Ealy