LeeAnn Margiotta
Everett,WA
Summary
Motivated debt collection professional focused on implementing effective payment plans and resolving client inquiries. Strong leadership and communication abilities contribute to enhanced customer satisfaction and adherence to regulations.
Overview
17
17
years of professional experience
Work History
Debt Collector
Sentry Credit
Everett, Washington
01.2026 - Current
- Reached out to clients about overdue balances and available payment options.
- Collaborated with clients to establish payment plans that balanced company objectives and customer circumstances.
- Resolved client inquiries regarding account status and payment arrangements.
- Responded to client inquiries regarding account status and payment options, ensuring clarity and understanding.
- Recorded client conversations in a collection system for accurate account tracking.
- Tracked account progress and communicated collection updates to management for informed decision-making.
- Processed incoming payments from customers according to established procedures.
- Maintained compliance with federal and state collection regulations.
Freight Crew
Amazon Delivery Center
Portland, Oregon
02.2023 - 12.2025
- Loaded and unloaded packages from delivery vehicles efficiently.
- Sorted packages by size and destination for timely deliveries.
- Transported pallets of inventory items using a forklift, observing safety rules in operating heavy equipment.
- Followed safety protocols to maintain a secure work environment.
- Eliminated safety hazards in loading and work areas, removed physical obstructions to truck access and identified slick or icy surfaces and precarious stacking or positioning.
- Collaborated with team members to ensure smooth workflow operations.
- Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
Team Lead
Integrity Staffing
Tualatin, Oregon
05.2015 - 09.2018
- Brazi (Gluten-Free Bakery) Operated production line to ensure timely output of baked goods for shops and supermarkets.. Manufacture large amounts of baked goods for shops, supermarkets, & other large consumers.
- Led team meetings to align on daily operational goals and tasks.
- Trained and supported team members to enhance motivation and align efforts with objectives.
- Trained new staff in relevant processes and procedures.
- Maintained clean, organized work areas to uphold safety standards and support operational efficiency.
Sales
NW Direct Marketing
Beaverton, Oregon
02.2010 - 12.2012
- Achieved sales targets and outcomes consistently by tenaciously pursuing new customers and sales opportunities.
- Employed targeted sales techniques, increasing customer interest in products and services.
- Tracked sales targets, contributing to monthly sales goals through proactive customer engagement.
- Informed clients of current sales promotions, enhancing awareness and driving engagement.
- Forecasted sales goals and budget targets through analysis of sales and expense data.
- Participated in sales training sessions and workshops to enhance sales skills and product knowledge.
Marketing Manager
Olan Mills Portrait Studio
Beaverton, Oregon
10.2009 - 02.2012
- Developed marketing strategies to boost customer engagement and brand awareness.
- Set specific marketing goals that align with the overall direction and business goals.
- Analyzed market trends to identify new opportunities for growth and expansion.
- Coordinated events and promotions to attract new clients and retain existing ones.
- Maintained relationships with key customers through regular communication.
- Coordinated with sales teams to develop mutual approaches to problems and opportunities.
- Trained staff on customer service best practices to enhance client experiences.
- Prepared monthly sales reports to document sales volumes, potential sales, and areas of proposed client base expansion.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03-2009
Skills
- Collections management
- Account management
- Negotiation techniques
- Excellent customer relations
- Time management
- Problem solving
- Attention to detail
- Leadership
- Collaboration
- Team collaboration
- Communications
- Goal-oriented mindset
Timeline
Debt Collector
Sentry Credit
01.2026 - Current
Freight Crew
Amazon Delivery Center
02.2023 - 12.2025
Team Lead
Integrity Staffing
05.2015 - 09.2018
Sales
NW Direct Marketing
02.2010 - 12.2012
Marketing Manager
Olan Mills Portrait Studio
10.2009 - 02.2012
High School Diploma -
Penn Foster Career School