Lee Ann Smith

Currently in my new role I assess all members for their annual visit and new eligible G2 and G3 members. This entails a thorough assessment of functional status with details to their unique home situation. Finding a set of safe, efficient services that can promote independence for the individual to be able to remain in the community setting safely. I am also responsible for timely documentation which match the state and NCQA requirements and deliver quality results.

• Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
• Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
• Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
• Lead and directed team of -20 to 30 clinical personnel and support staff.
• Responded to crisis situations with calm and professional approach to optimize support.

• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.

• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.

• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.

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• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

• Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
• Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.

• Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
• Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
• Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
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• Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
• Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.

• Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Administered controlled narcotics, inserted IVs, and performed catheterizations.