LeeAnna Burton
Nashville,TN
Summary
Detail-oriented Account Manager with 8 years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
7
7
years of professional experience
Work History
Account Manager 2
Dell Technologies
Nashville, TN
11.2021 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
- Negotiated contracts and closed agreements to maximize profits.
- Exceeded quota and KPI requirements.
Sales Advisor
Comcast
Nashville, TN
12.2020 - 11.2021
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs
- Listened to customer details and offered matching solutions to meet wide range of requirements
- Leveraged CRM system to manage sales activities and track sales performance.
- Developed and delivered engaging sales presentations to convey product benefits.
Senior Sales Consultant
Martin CDJR
Bowling Green, KY
04.2017 - 11.2020
- Identified prospective customers using lead generating methods, and performing an average of 60 cold calls per day
- Consistently met and exceeded department expectations for productivity and accuracy levels
- Contacted new and existing customers to discuss how their needs could be met with specific products and services
- Price negotiating, terms of sales and service agreements.
Sales Specialist
Ron Hibbard Toyota
Gallatin, TN
01.2016 - 03.2017
- Greeted store customers promptly and responded to questions with knowledgeable service
- Cold called prospective customers to build relationships
- Maintained productive relationships with existing customers through exceptional follow up after sales
- Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries
- Proven track record in exceeding sales goals, growing business, and expanding territories
- Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth
- Offered strategic sales strategy, offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust
Education
High School Diploma -
White House High School
05.2014
Skills
- Scheduling
- Sales Goals
- Sales
- Store Merchandising
- Product Knowledge
- Contract Preparation
- Prospecting Clients
- Market Strategy
- Customer Complaint Resolution
- CRM Software
- Relationship Building
- Qualifying Leads
- Account Management
- Strategic Account Planning
Affiliations
Caring Hearts Mexico (non-profit)
Relief Without Borders in Afghanistan
Boys and Girls Club
Accomplishments
- Sales employee of the month 3 months in a row in 2017
Timeline
Account Manager 2
Dell Technologies
11.2021 - Current
Sales Advisor
Comcast
12.2020 - 11.2021
Senior Sales Consultant
Martin CDJR
04.2017 - 11.2020
Sales Specialist
Ron Hibbard Toyota
01.2016 - 03.2017
High School Diploma -
White House High School
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