LeeAnna Gaye

• Enroll an average of four students per month by building relationships, understanding individual educational goals, and helping prospective students navigate concerns and barriers

• Enrolled four students monthly by building relationships, understanding educational goals, and addressing concerns and barriers to enrollment

• Maintained relationships with enrolled students to enhance engagement and retention post-enrollment

• Met 90% of monthly performance expectations by balancing outreach, student support, and documentation amid competing priorities

• Manage a high volume of student interactions while maintaining professionalism, confidentiality, accurate documentation, and timely follow-up

• Maintain relationships with enrolled students to support continued engagement and retention after enrollment

• Use CRM systems and Microsoft Office applications to document student interactions, organize information, track progress, and maintain accurate records

• Consistently meet approximately 90% of monthly performance expectations while balancing outreach, student support, documentation, and competing priorities

Acted as the primary point of contact for college students and parents, handled more than 200 inquiries daily, and provided clear guidance and exceptional customer service.

• Developed outreach strategies that generated a minimum of 10 new leasing leads per shift

• Assisted more than 300 students with move in preparations by coordinating logistics, addressing concerns, and helping create a positive transition into off campus living

• Maintained accurate records and followed up consistently to ensure successful student housing placements

• Developed outreach strategies generating at least 10 new leasing leads per shift

• Maintained accurate records and consistent follow up to support successful student housing placements

• Recognized as top leaser for six weeks, including four consecutive weeks, showcasing goal orientation and consistent performance

• Delivered live broadcasts and interviews during collegiate sporting events, ensuring accurate and engaging information under strict deadlines

• Coordinated with production teams and on-air talent to execute successful broadcasts and adhere to established timelines

• Collaborated with production teams and on air talent to coordinate successful broadcasts and meet established timelines

• Interviewed collegiate coaches and players, fostering professional relationships in a fast-paced environment