LEEANNA J. FABIAN
PSC 567 BOX 6650 FPO AP
Summary
Dedicated, service-focused professional, with strong work ethics. Also skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
Backed by a solid work history, reputation as a team player, and passion for helping others.
Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
16
16
years of professional experience
Work History
Manager
Tween Brands Inc. Justice
Lawton, OK
01.2016 - 08.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Helped young girls find new and exciting outfits
- Put together fashion shows for events
- Maintained professional, organized and safe environment for employees and patrons
Massage Therapist
Self Employed
Lawton, OK
05.2007 - Current
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
- Provided treatment for medical conditions and injuries through therapeutic massage.
Massage Therapist/Office Manager
Self-Therapy
Lawton, OK
09.2013 - 05.2016
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Created marketing advertisements to increase awareness of services and boost sales.
- Coached and supervised staff by monitoring techniques and daily activities to suggest improvements.
- Maintained payroll each week for all employees
MASSAGE THERAPIST
Massage Envy, STONES, DEEP TISSUE
La Quinta, CA
10.2010 - 04.2011
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction
- Provided safe, effective and appropriate massage therapy techniques during customer appointments
- Maintained client treatment records and designed long-term care programs for return customers
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets
Massage Therapist
Massage Envy 9235
Colorado Springs, CO
05.2009 - 07.2010
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction
- Maintained client treatment records and designed long-term care programs for return customers
- Provided safe, effective and appropriate massage therapy techniques during customer appointments
- Prepared oils and lotions for massages
Massage Therapist
Massage Envy
Ft. Collins, CO
01.2007 - 05.2009
- Recognized as therapist of the year
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction
- Maintained client treatment records and designed long-term care programs for return customers
- Provided safe, effective and appropriate massage therapy techniques during customer appointments
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies
Education
Associate of Arts - Massage Therapy
Healing Arts Institute
Fort Collins, CO05.2007
Associate of Arts - Arts
Colby Community College
Colby, KS08.2006
Skills
- 500 hours Massage Therapy 16 hours Hot Stone 125 hours Reflexology Clerical/Office Work
- Client Records Maintenance
- Front Desk Management
- Administrative Procedures
- Performance Review
- Information Updates
- Social Media Platforms
- Appointment Booking
- Financial Documentation
- Customer Invoicing
Timeline
Manager
Tween Brands Inc. Justice
01.2016 - 08.2022
Massage Therapist/Office Manager
Self-Therapy
09.2013 - 05.2016
MASSAGE THERAPIST
Massage Envy, STONES, DEEP TISSUE
10.2010 - 04.2011
Massage Therapist
Massage Envy 9235
05.2009 - 07.2010
Massage Therapist
Self Employed
05.2007 - Current
Massage Therapist
Massage Envy
01.2007 - 05.2009
Associate of Arts - Massage Therapy
Healing Arts Institute
Associate of Arts - Arts
Colby Community College
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