Summary
Overview
Work History
Education
Skills
Timeline
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LeeAnne Ammerman

Surprise,AZ

Summary

Dedicated guest service professional with over 20 years experience exceeding customer expectations in high-pressure environments. Proven ability to to satisfy guests through exceptional communication, problem-solving, and multi-tasking. Passionate leader with strong team skills to help a driven company achieve it's goals.

Overview

10
10
years of professional experience

Work History

Student Support Tech

Dysart Unified School District
07.2025 - Current
    • Provide Direct Support to students with behavioral, instructional, and developmental needs.
    • Documented behavioral incidents and progress notes accurately and timely.
    • Utilized Applied Behavior Analysis techniques for effective reinforcement and skill development.
    • Provided one-on-one support to students with special needs, enhancing their learning experience.
    • Ensured safety of all students by following established protocols during crisis situations.
    • Supported classroom teachers in the implementation of accommodations for students with behavioral needs.

Consignment/Cashier

Barrett-Jackson Auction Company
01.2022 - Current
  • Processed customer transactions for purchased vehicles efficiently and accurately using cash, check, cashier's check, escrow and wiring processes.
  • Maintained focus during high level stress situations and long work days.
  • Cash handling on a daily basis, including million dollar checks.
  • Balanced cash drawer at the end of shifts to ensure accurate financial reporting.
  • Trained new staff on cashiering operations and customer service practices.
  • Utilizing multi-task qualities by processing multiple vehicles at once.
  • Guest service centered while helping VIP clientele.
  • Knowledge in a highly advanced computer system.

Cards and Games Dealer

Diamond Dave's Casino Party
01.2016 - Current
  • Dealt various table games, ensuring adherence to rules and providing an engaging experience for guests.
  • Managed game flow, maintaining high energy levels and fostering a lively casino atmosphere.
  • Trained new dealers on game procedures, enhancing team performance and service quality.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards with as many as 20 players at a time.

Lead Server/Crew Trainer

Texas Roadhouse Restaurant
09.2015 - 04.2019
  • Trained and mentored new servers on menu details and service protocols.
  • Supervised daily operations, ensuring exceptional service standards and customer satisfaction.
  • Resolved customer complaints promptly, maintaining positive dining experiences.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Cash Handling daily and knowledge of the POS system.

Education

Bachelor of Arts - Psychology

Arizona State University West Campus
Glendale, AZ
05.2009

Associate of Arts - Education

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
05.2008

High School Diploma -

Sunrise Mountain High School
Peoria, AZ
05.2000

Skills

    Customer Service, Problem Solving, Time Management, Communication, Leadership, Computer Literacy, Teamwork, Adaptibility, and Critical Thinking

Timeline

Student Support Tech

Dysart Unified School District
07.2025 - Current

Consignment/Cashier

Barrett-Jackson Auction Company
01.2022 - Current

Cards and Games Dealer

Diamond Dave's Casino Party
01.2016 - Current

Lead Server/Crew Trainer

Texas Roadhouse Restaurant
09.2015 - 04.2019

Bachelor of Arts - Psychology

Arizona State University West Campus

Associate of Arts - Education

Maricopa Community Colleges, Estrella Mountain Community College

High School Diploma -

Sunrise Mountain High School

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