Lee E. Montgomery
Elgin,SC
Summary
Business owner and manager with 18 years of experience in delivering exceptional customer service. Recognized for strong organizational skills and an attention to detail, ensuring smooth operations and customer satisfaction.
I excel in both team and independent settings, always eager to expand my skill set.
Overview
19
19
years of professional experience
Work History
Carolina Family Karate
Self-employed
Lugoff, S.C.
01.2007 - Current
- Performed administrative duties such as scheduling classes, ordering equipment, and processing payments.
- Held special customer appreciation events, such as Parents' Night Out, to maintain client loyalty.
- Administered proficiency tests, and collected application forms and payment associated with advancing through program levels.
- Built and established lasting relationships using encouragement and personal support.
- Maintained accurate records of student progress, attendance, and achievements.
- Provided excellent service and attention to customers when face-to-face, or through phone conversations.
Store Manager
A and B Outfitters
Ridgeway, S. C.
01.2007 - 01.2015
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Identified needs of customers promptly and efficiently.
- Greeted and assisted customers upon entry, ensuring a welcoming shopping experience.
- Managed cashier operations and facilitated license sales.
Education
High School Diploma -
Myrtle Beach High School
Myrtle Beach, SC06-1983
Skills
- Strong organizational and time-management skills
- Self-motivated, with the ability to prioritize tasks, and with attention to detail
- Ability to work independently and as a team
- Empathy, patience, and customer-focused attitude
- Ability to handle confidential information with discretion and professionalism
- Open to acquire new knowledge and skills
Timeline
Carolina Family Karate
Self-employed
01.2007 - Current
Store Manager
A and B Outfitters
01.2007 - 01.2015
High School Diploma -
Myrtle Beach High School