Lee Mai Khang
Sacramento,CA
Summary
Efficient Credit Card Processing Team Member known for high productivity and ability to complete tasks swiftly. Possess specialized skills in transaction verification, fraud detection, and customer service excellence. Excel through strong communication, problem-solving, and adaptability, ensuring smooth operation in fast-paced environments.
Overview
2
2
Languages
4
4
years of post-secondary education
36
36
years of professional experience
Work History
Credit Card Processing Team Member
Golden 1 credit union
Sacramento, CA
09.1998 - Current
- Processed credit card applications efficiently for member approval.
- Monitored transactions to ensure compliance with regulations and policies.
- Assisted members with inquiries regarding credit card features and services.
Retail Sales Associate
Wal-Mart Supercenter
Sacramento, California
09.1992 - 09.1997
- Assisted customers with product selection and inquiries in a high-volume retail environment.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Organized merchandise displays to enhance product visibility and customer engagement.
Interpreter Volunteer
In Home Supportive Services
Sacramento, CA
09.1990 - 10.1995
- Interpreted spoken language during client assessments and service meetings.
- Assisted clients in understanding care plans and service options.
- Facilitated communication between clients and caregivers in diverse settings.
Education
Nursing Administration
Butte Collegel
Oroville, CA 09.1988 - 09.1992
Oroviile Adult School
Oroville, CASkills
- Credit card processing
- Transaction monitoring
- Application processing
- Regulatory compliance
- Customer service
Languages
English
Professional
A1
Bilingual hmong
Professional
A1
Timeline
Credit Card Processing Team Member
Golden 1 credit union
09.1998 - Current
Retail Sales Associate
Wal-Mart Supercenter
09.1992 - 09.1997
Interpreter Volunteer
In Home Supportive Services
09.1990 - 10.1995
Nursing Administration
Butte Collegel
09.1988 - 09.1992
Oroviile Adult School