Leen Moussalli
Garland,TX
Summary
Pre-Physician Assistant student at the University of Texas at Dallas who is bilingual and passionate about delivering compassionate, patient-centered care. Fluent in English and Arabic, allowing effective communication with diverse patient populations and helping create a more comfortable clinical experience. Brings strong interpersonal skills, professionalism, and the ability to learn quickly from experience in fast-paced, service-oriented environments. Highly motivated to begin a career as a Medical Assistant, contribute to a healthcare team, and gain hands-on clinical experience while supporting both providers and patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Researcher
University Of Texas At Dallas
Richardson, TX
08.2025 - Current
- Conduct behavioral and neurological experiments on mice to study mechanisms of addiction
- Handle and work directly with animal subjects while following strict ethical and laboratory protocols
- Collect, record, and analyze experimental data with high accuracy and attention to detail
- Maintain sterile lab environments and follow precise scientific procedures
- Collaborate with research team members to support ongoing neuroscience research
- Develop strong skills in observation, responsibility, and scientific critical thinking
Customer Service Representative
Best Buy
Garland, TX
09.2024 - Current
- Resolved customer inquiries through effective communication and problem-solving strategies.
- Assisted in processing orders, returns, and exchanges to ensure customer satisfaction.
- Collaborated with team members to enhance product knowledge and service delivery.
- Maintained a clean and organized workspace to facilitate efficient operations.
Customer Service Representative
Big Dash
Garland, TX
03.2023 - 08.2024
- Assisted customers with product selection and order processing, ensuring accurate information delivery.
- Provided training support to new team members, fostering a collaborative work environment.
- Provided language translation services for customer service inquiries.
Education
Bachelor of Science - Healthcare Studies
University of Texas At Dallas
Richardson, TX05-2029
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Accomplishments
- Graduated high school with Honors distinction
- Served as Team Captain of two varsity sports, demonstrating leadership and teamwork
- Regional Award recipient for Biology research project
- Generated the 2nd highest revenue per hour in the store through strong customer service and efficiency
Certification
- MCAS - Microsoft Certified Application Specialist
- First Aid/CPR Certified
- Certified Dental Assistant
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Researcher
University Of Texas At Dallas
08.2025 - Current
Customer Service Representative
Best Buy
09.2024 - Current
Customer Service Representative
Big Dash
03.2023 - 08.2024
Bachelor of Science - Healthcare Studies
University of Texas At Dallas