Summary
Overview
Work History
Education
Skills
Timeline
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Samiia Dennis

Hampton,VA

Summary

Passionate and focused college student pursuing a bachelor's degree in Sociology in the final semester. Bringing a strong foundation in customer service, conflict resolution, and team collaboration. Proof of the ability to work in a fast-paced environment while remaining focused on the job task. Hoping to transfer academic skills gained from human behavior, cultural sensitivity, and social dynamics to contribute to a healthcare setting. As well as being skilled in communication, active listening, and problem-solving. I have a passion for gaining experience and growth in a position surrounded by patient-centered care and supportive environments and leveraging my customer-facing experience and sociological insights to support healthcare teams and provide high-quality, compassionate care.

Overview

5
5
years of professional experience

Work History

Researcher

Internship Research Squad
08.2024 - 12.2024
  • Conducted data collection and analysis on specific topics, using statistical software (e.g., SPSS, Excel, R) to interpret results and generate actionable insights, ensuring research accuracy and reliability.
  • Prepared and presented research findings to stakeholders through clear, concise reports and presentations, translating complex data into accessible formats for non-expert audiences.

Retail Associate

Rainbow
09.2021 - 04.2022
  • Provided excellent customer service by greeting customers, addressing their needs, and offering product recommendations, ensuring a positive shopping experience
  • Worked collaboratively with a team of associates, contributing to achieving sales targets, stocking shelves, and ensuring products were properly displayed, fostering a positive work environment
  • Managed inventory control by organizing stock, conducting regular inventory checks, and notifying management of low stock, ensuring efficient store operations
  • Maintained a clean, organized, and safe store environment, adhering to health and safety standards to ensure the comfort and safety of customers and colleagues

Team Member

Taco Bell
02.2020 - 05.2021
  • Provided exceptional customer service by actively listening to and addressing customer needs, ensuring a positive dining experience, and resolving concerns promptly and professionally
  • Worked efficiently in a fast-paced environment, handling multiple orders and responsibilities simultaneously while maintaining attention to detail and quality
  • Demonstrated strong communication skills when interacting with customers, team members, and management, ensuring that all customers received accurate information about products and services

Education

BACHELORS OF ARTS - SOCIOLOGY

Norfolk State University
01.2025

HIGH SCHOOL DIPLOMA -

Phoebus High School
01.2021

MEDICAL TERMINOLOGY -

Norfolk State University
07.2024

SOC HEALTH & HEALTH CARE -

Norfolk State University
12.2024

CHEMISTRY 1 & LAB1 -

Norfolk State University
12.2021

BIOLOGICAL SCIENCE -

Norfolk State University
05.2023

Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Adaptability
  • Organization
  • Time Management
  • Cash Handling
  • Health and Safety
  • Statistical Software
  • Presentation Skills
  • Teamwork
  • Reading Comprehension
  • Service Orientation
  • Critical Thinking

Timeline

Researcher

Internship Research Squad
08.2024 - 12.2024

Retail Associate

Rainbow
09.2021 - 04.2022

Team Member

Taco Bell
02.2020 - 05.2021

BACHELORS OF ARTS - SOCIOLOGY

Norfolk State University

HIGH SCHOOL DIPLOMA -

Phoebus High School

MEDICAL TERMINOLOGY -

Norfolk State University

SOC HEALTH & HEALTH CARE -

Norfolk State University

CHEMISTRY 1 & LAB1 -

Norfolk State University

BIOLOGICAL SCIENCE -

Norfolk State University
Samiia Dennis