Leena Alkhafaji
Shelby Township
Summary
Dynamic professional with a proven track record at Universal Logistics, excelling in analytical thinking and project management. Adept at crafting competitive pricing proposals and enhancing customer service. Skilled in social media management, driving brand engagement through innovative marketing strategies. Committed to delivering exceptional results and fostering collaborative team environments.
Overview
7
7
years of professional experience
Work History
Spot Quote Coordinator
Universal Logistics
Warren
08.2025 - Current
- Coordinated quotes for transportation services across various client accounts.
- Analyzed customer requirements to tailor accurate and competitive pricing proposals.
- Collaborated with sales teams to streamline quote generation processes.
- Assisted clients with inquiries related to quotes and service options.
Student Coordinator, Student Manager, Supervisor, Office Assistant, Official
The Ohio State University Competitive Sports
Ohio
04.2022 - 10.2024
- Managed groups of students
- Assisted Graduate Assistants or Coordinators in admin work
- Organized and conducted intramural/sport club games
- Officiated intramural basketball games
- Facilitated workshops and training sessions for student leadership development.
- Trained new student coordinators on policies and program initiatives effectively.
Marketing Manager/Designer
PTB Landscape Management
New Jersey
08.2019 - 08.2024
- Responsible for all social media accounts (Facebook, Company Website, and Instagram)
- Assisted with landscape design for various projects
- Took on-site photos for social media accounts and company website
- Used Virtual Architect Software to build, design, and measure landscape designs
- Developed comprehensive marketing strategies to enhance brand awareness and customer engagement.
- Managed social media campaigns to promote services and connect with target audiences.
Warehouse Member
Amazon
Ohio
01.2021 - 04.2021
- Scanned and organized packages
- Built pallets
- Prepared packages for delivery
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Coach/Summer Camp Counselor
USA Sports Group
Whitehouse Station
04.2019 - 08.2020
- Coached children ages 3-10 in soccer, basketball, lacrosse, t-ball, and track and field
- Organized, planned, and held weekly practices
- Held weekly sport camps for children ages 3-11
- Responsible for 30-40 children at a time
- Organized various games and activities
Sales Associate
Vans Retail Store
New Jersey
11.2018 - 08.2020
- Sold many items of merchandise, primarily shoes, and apparel.
- Maintained store presentation by organizing displays and restocking merchandise.
- Organized and produced shipping labels
- Worked with others to run a store and capture ideas to improve.
Education
Bachelor of Arts - Linguistics
The Ohio State University
Columbus, Ohio05-2025
Computational Analysis of Language Certificate - Columbus, Ohio
The Ohio State University
Columbus, Ohio05-2025
High School Diploma - Bridgewater, New Jersey
Bridgewater-Raritan Regional High School
Bridgewater, New Jersey05-2018
Skills
- Analytical thinking
- Project management
- Effective communication
- Customer service
- Data analysis
- Social media management
Additional Experience And Interests
Learn Python 2, Learn Python 3, Create a Back-End App with JavaScript, Learn Java, Analyze Data with Python, Fascinated by AI, Machine Learning, and Data Analysis, Able to troubleshoot for iOS, MacOS, Windows, PlayStation 4 system software, Xbox System software, Able to detect hardware issues for iOS, MacOS, Windows, PlayStation 4 system software, Xbox System Software, Talented and skilled video gamer, Basic video-editing skills on Adobe Premier Pro and iMovie, Read 'How Google Works' by Eric Schmidt, Read 'Machine Learning for Absolute Beginners: A Plain English Introduction' by Oliver Theobald, Read 'Artificial Intelligence: 101 Thinks You Must Know Today About Our Future' by Lasse Rouhiainen
Languages
Spanish
Full Professional
Timeline
Spot Quote Coordinator
Universal Logistics
08.2025 - Current
Student Coordinator, Student Manager, Supervisor, Office Assistant, Official
The Ohio State University Competitive Sports
04.2022 - 10.2024
Warehouse Member
Amazon
01.2021 - 04.2021
Marketing Manager/Designer
PTB Landscape Management
08.2019 - 08.2024
Coach/Summer Camp Counselor
USA Sports Group
04.2019 - 08.2020
Sales Associate
Vans Retail Store
11.2018 - 08.2020
Bachelor of Arts - Linguistics
The Ohio State University
Computational Analysis of Language Certificate - Columbus, Ohio
The Ohio State University
High School Diploma - Bridgewater, New Jersey
Bridgewater-Raritan Regional High School