LEERA WEEKES
Brooklyn,NY
Summary
Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player
Overview
3
3
years of professional experience
Work History
HOME SERVICE AID
MAGIC HOME CARE
BROOKLYN, New York
01.2020 - 09.2022
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
CUSTOMER SERVICE ASSOCIATE
Pret A Manger
MANHATTAN , NEW YORK
03.2022 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Education
High School Diploma -
Acorn Community High School
Brooklyn, NY06.2020
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
Timeline
CUSTOMER SERVICE ASSOCIATE
Pret A Manger
03.2022 - 08.2022
HOME SERVICE AID
MAGIC HOME CARE
01.2020 - 09.2022
High School Diploma -
Acorn Community High School
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