Open To Work
Leesa Thorstenson
Brooklyn,CT
Work Preference
Summary
Dedicated direct support professional specializing in crisis intervention, client advocacy, and medication management. Proven track record in fostering independence and improving quality of life for individuals with disabilities. Strong commitment to empowering clients through tailored support strategies.
Overview
37
37
years of professional experience
Work History
Direct Support Professional
Northeast Placement Services
Woodstock, CT
10.2015 - 04.2026
- Monitored health conditions and tracked medication schedules to ensure client compliance.
- Implemented crisis intervention techniques to effectively address emergencies and enhance safety.
- Supported individuals with disabilities in daily living activities to promote independence.
- Assisted clients in developing life skills and personal goals for improved self-sufficiency.
- Documented observations of individuals' behaviors and reported changes or concerns to supervisors.
- Facilitated recreational activities that enhanced social skills and fostered community connections.
- Accompanied individuals on outings to encourage community integration and independence.
- Developed relationships with families to support client needs and ensure continuity of care.
District Coordinator
Kmartcorp
Southington, Connecticut
09.1996 - 02.2001
- Coordinated district operations, ensuring adherence to company standards and enhancing operational consistency.
- Facilitated effective communication between corporate offices and store teams, fostering collaboration and alignment on objectives.
- Ensured that all policies were being followed by stores throughout the district.
- Monitored program implementation at each store site within the district.
- Prepared periodic reports detailing progress toward corporate goals, providing insights for strategic decision-making.
- Provided technical assistance to stores implementing new technology systems.
- Managed logistics for large-scale events such as conferences or workshops.
Medical Records Clerk
Saint Francis Hospital
Hartford, CT
04.1989 - 01.1990
- Updated and verified patient data in electronic health systems.
- Processed medical record requests from patients and providers.
- Safeguarded patient records by managing data transfers per HIPAA standards.
- Entered and maintained accurate data in electronic health record systems.
- Retrieved medical charts for healthcare staff to ensure proper filing.
- Updated patient files with current medical information as required.
- Maintained complete confidentiality in accordance with organizational regulations.
- Supported administrative staff with records requests to enhance patient care.
Education
Some College (No Degree) - Medical Coding
Briarwood College
Southington, CTSome College (No Degree) - Early Childhood Care And Education
Faith School of Theology
Charleston, MESkills
- Medication management
- Crisis intervention
- Life skills training
- Behavioral analysis
- Therapeutic activities
- Behavioral documentation
- Client advocacy
Timeline
Direct Support Professional
Northeast Placement Services
10.2015 - 04.2026
District Coordinator
Kmartcorp
09.1996 - 02.2001
Medical Records Clerk
Saint Francis Hospital
04.1989 - 01.1990
Some College (No Degree) - Medical Coding
Briarwood College
Some College (No Degree) - Early Childhood Care And Education
Faith School of Theology