Summary
Overview
Work History
Education
Skills
Timeline

Leesaw Jordan III

Las Vegas,NV

Summary

Dynamic and results-driven professional with experience at Walmart, excelling in customer satisfaction and team mentorship. Proven expertise in visual merchandising and stock replenishment, enhancing store appeal and boosting sales. Reliable and friendly, I foster strong customer relationships while implementing effective pricing strategies to optimize product displays.

Overview

6
6
years of professional experience

Work History

Merchandiser

UNLV
05.2013 - 07.2019
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.

Support Manager

Walmart
06.2013 - 07.2018
  • Managed daily operations to ensure smooth functioning of the support department.
  • Monitored employee and customer interactions to assess quality of service.
  • Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
  • Developed and maintained relationships with customers to enhance customer satisfaction.
  • Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
  • Collaborated with other teams to identify and resolve customer issues quickly and professionally.
  • Coached employees through day-to-day work and complex problems.

Sales Associate

EZ Pawn
09.2017 - 05.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

East Marion High School , Columbia, MS
05.1994

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Stock replenishment
  • Merchandise planning
  • Visual merchandising
  • Pricing and signage updates
  • Sales techniques

Timeline

Sales Associate - EZ Pawn
09.2017 - 05.2018
Support Manager - Walmart
06.2013 - 07.2018
Merchandiser - UNLV
05.2013 - 07.2019
East Marion High School - High School Diploma,

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Leesaw Jordan III