I am a loyal and trustworthy employee who can work independently or as part of a team. I am quick to learn and willing to adapt to any job. am competent, loyal, hard-working employee with the ability to achieve tasks when working alone or as part of a team. I am punctual with great customer service skills.
Overview
16
16
years of professional experience
Work History
Commercial Cleaner
ABM Janitorial Services
Wal-Mart Atlanta GA
06.2023 - 02.2024
Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
CNA
Hope Assisted Living
Dacula, GA
10.2022 - 05.2023
Enhanced patient satisfaction by providing compassionate and attentive care.
Reduced patient stress levels through effective communication and active listening skills.
Assisted patients with daily living activities, promoting independence and dignity.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
House Keeper
Hilton Hotels Corporation
Stonecrest GA
05.2019 - 10.2021
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Background Screening Analyst
Chamblee Police Department
Chamblee GA
05.2008 - 05.2015
Streamlined workflow efficiency by implementing new data management techniques for processing background checks.
Enhanced accuracy of background screening reports by conducting thorough research and verification processes.
Maintained strict confidentiality of sensitive personal information, ensuring compliance with legal guidelines and Chamblee Police Department policies.
Continuously updated knowledge on relevant laws and regulations pertaining to background screening practices, ensuring full compliance at all times.